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Diamond GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.1
442 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 442 reviews

June 07, 2025

$250 per hour x 2 plus $60 for a 25 cent clip. Employees screaming and yelling at each other in the back. More

by 5PTLAB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garage mechanic
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Jun 09, 2025 -

Diamond GMC Cadillac Palmdale responded

We appreciate your feedback! We like to discuss this with you further and learn more about your experience. Feel free to contact us at your convenience. Sincerely, The Diamond Buick GMC Palmdale Team

June 06, 2025

Philip the best he really respond to all of our questions and takes care of our cars More

by XSACONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Jun 06, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your review! We appreciate your feedback about Philip at Diamond GMC Palmdale. It's great to hear that he was able to assist you and ensure your questions were answered. We look forward to seeing you again for any future needs. Sincerely, The Diamond Buick GMC Palmdale Team

May 30, 2025

Took 38 days to fix a transmission cooling line. Unacceptable. Service advisor Francisco Gomez was rude, refused to answer my questions, and refused to help me by providing me copies of my previous More

by MANNYNUNEZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip and Francisco
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Jun 01, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience. We understand your concerns regarding the extended repair timeline and the communication issues you encountered during your service visit. Timely service and clear communication are important, and your feedback will be reviewed by the team at Diamond GMC Palmdale to help improve these areas. If you'd like to provide additional details or discuss this matter further, please contact us directly. Sincerely, The Diamond Buick GMC Palmdale Team

May 10, 2025

Bring all my SUVs here. Great service. Francisco is a great service advisor always professional and willing to help! More

by MOISESEDUARDOROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco @ service department
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May 10, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you, Moises, for your fantastic review! We're thrilled to hear that you received great service at Diamond GMC Palmdale. It’s wonderful to know that our service advisor, Francisco, provided you with the professionalism and assistance you needed. We look forward to helping you with all your SUVs in the future! Thank you for being a valued customer! Sincerely, The Diamond Buick GMC Palmdale Team

May 07, 2025

Some employees didn't have an explanation on the 48 hours for check engine light. More

by MANDM0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez, receptionist that made appointment didn't explain why 48 hours needed.
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May 08, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I understand that there were some concerns regarding the 48-hour check engine light policy. We appreciate your input and strive to provide clarity for all our customers at Diamond GMC Palmdale. If you have any further questions or need more information, please feel free to reach out. We value your experience and look forward to assisting you further. Sincerely, The Diamond Buick GMC Palmdale Team

May 05, 2025

The service writer and technician were very attentive & helpful to the confusing repairs that were needs for my truck. More

by kath4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and the service writer, i can't remember her name but she was helpful & politee
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May 06, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words! We truly appreciate your feedback about the attentive service you received from our team at Diamond GMC Palmdale regarding your truck repairs. It's great to know that we could assist you through the process. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

May 03, 2025

Very quick, quality service, friendly employees at a fair price, already scheduled my next service More

by robert.dierickx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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May 03, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, quality service and friendly team at Diamond GMC Palmdale. We're thrilled that you found our prices fair and have already scheduled your next service. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

May 03, 2025

Staff is nice but pricing is outrageous and after 10 years of coming to this location, I will not again. I was quoted $2200 to simply open up my car to FIND the issue. This business has lost its mind. More

by LIZA.ZAPATA.LZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip, Adriana
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May 04, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your feedback, Liza. We understand how important fair and reasonable pricing is, especially for long-time customers. While diagnostic costs can vary depending on the complexity of the issue, we recognize that such figures can feel overwhelming. If you’d like to discuss your experience further, the team at Diamond GMC Palmdale is available to listen — we appreciate you bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

April 30, 2025

They did everything I asked. I would by my next vehicle from them. Thank you. More

by tkomdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jova King
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May 01, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Diamond GMC Palmdale and that we met your needs. We appreciate your trust and look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

April 25, 2025

oil change and recall work was done fast. I had my truck back in only four hours More

by MOBLEY18_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Apr 26, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that we were able to complete the oil change and recall work on your truck so quickly. At Diamond GMC Palmdale, we strive to provide efficient service for our valued customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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