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Diamond Ford - Service Center

Lancaster, CA

4.4
445 Reviews

445 Reviews of Diamond Ford - Service Center

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June 14, 2023

Excellent service. I did not have to wait long, for my car to be serviced. More

by KARIM
Recommend Dealer
Yes
Employees Worked With
I would highly recommend Barret
Report | Print
Jun 20, 2023 -

Diamond Ford responded

Thank you for reaching out, Karim! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 14, 2023

Fast and good service . Thank for the good service that y’all made to us More

by SISTERSOFWATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jun 20, 2023 -

Diamond Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 14, 2023

Professional and upfront in their explanations on services. Quick service and kept me informed. Thanks More

by BLAKEDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Day
Report | Print
Jun 20, 2023 -

Diamond Ford responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 10, 2023

Jessica was amazing as usual! I am still awaiting an outcome however, on my tail gate straps that were incorrectly installed in the Fall of 2022, on my Ford F250. This was part of More

by FALCON_690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 15, 2023 -

Diamond Ford responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Easy to get the vehicle serviced. No problem at all and the service was quick. More

by RENE_MICKEY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett Howle
Report | Print
Jun 14, 2023 -

Diamond Ford responded

Rene, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Best service department I ever went to. They treat you like family and get you taken care of swiftly. They know what they are doing over there! Thank you Diamond Ford! More

by ASHLEY.STAFFORD4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Jessica Dan
Report | Print
Jun 14, 2023 -

Diamond Ford responded

Ashley, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Very friendly and quick service. I would recommend this service location to my friends and family. More

by Dodgermom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 14, 2023 -

Diamond Ford responded

I cannot thank you enough for your wonderful review of Diamond Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Helpful, friendly and performed on time. They took time to help me understand what was needed and what they did. More

by MACDOWELL_MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Jun 14, 2023 -

Diamond Ford responded

Macdowell, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 08, 2023

Great service I will definitely go back and I would recommend . The staff was helpful More

by Rudy818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jun 13, 2023 -

Diamond Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 08, 2023

Jessica is amazing and always make sure our vehicle needs are met, and in a timely manner! Thanks! More

by BARB.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica D.
Report | Print
Jun 13, 2023 -

Diamond Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

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