Diamond Ford - Service Center
Lancaster, CA
445 Reviews of Diamond Ford - Service Center
Your employees are nice and curious. Didn’t take a long time working on my car. I was in and out. Rick let me know that they would call me to let me know when the part they ordered for w Didn’t take a long time working on my car. I was in and out. Rick let me know that they would call me to let me know when the part they ordered for will come in so I wouldn’t have to keep driving down there. You have a pleasant crew of people. I give them 5 stars ⭐️ More
Very friendly employees, appeared to be quite knowledgeable about all aspects of their job. Kept in contact with updates during the appointment. knowledgeable about all aspects of their job. Kept in contact with updates during the appointment. More
Everyone I have encounter at this dealer has been courteous. They have fixed a couple recalls and I am updated on my warranty. I'm always able to book an appointment within that same week. courteous. They have fixed a couple recalls and I am updated on my warranty. I'm always able to book an appointment within that same week. More
The service department was very good. The woman in the service department was kind and knowledgeable. I really like the mobile service and the repair man explained exactly what he had to The woman in the service department was kind and knowledgeable. I really like the mobile service and the repair man explained exactly what he had to service. Good Job!!! Keep up the good work!!! More
The service department was excellent once you are there in person to have the work performed. Unfortunately the phone systems is very lousy. Took me over 2 days and several calls to make the appointment wi in person to have the work performed. Unfortunately the phone systems is very lousy. Took me over 2 days and several calls to make the appointment with the service department. Even asked to talk with the on duty service manager and was put through to a voice mail and that person never returned the call. Jessica Des Jardins, my Service Advisor, was excellent to work with. Highly recommend working with her if you can. More
My advisor was friendly coutioudcand knowledgable. He reassured me about the contrition of my Corsair and my warranty coverage. The shop got me out in a reasonable time! He reassured me about the contrition of my Corsair and my warranty coverage. The shop got me out in a reasonable time! More