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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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439 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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September 27, 2024
I was very pleased with Eddie, my service associate, whom listened to my concerns and saw to it that they followed through. I left out one star however because I am awaiting my spare fob delivery. Upon purch listened to my concerns and saw to it that they followed through. I left out one star however because I am awaiting my spare fob delivery. Upon purchasing my Trailblazer there was a mix up when they had to pick up my car at the Banning dealership-- one of the fobs was for another Trailblazer on that lot, which has since sold, so they were trying to track that owner down to get my correct fob and give them the incorrect fob I had for my Trailblazer and that one matches their vehicle. I don't understand why I couldn't just get a new reprogrammed fob right there and then when I took my car in for service. I hope I don't loose my one & only fob while I wait. More
by marz8822
Verified Customer
September 24, 2024
I went in for a oil change and tire rotation and at the end of the service they told me the tire rotation was not done because they didn't have the wheel lock, the wheel lock was in the glove compartment t end of the service they told me the tire rotation was not done because they didn't have the wheel lock, the wheel lock was in the glove compartment the whole time and they never asked for it. More
by EDDIERH523
Employees Worked With
Evelyn rivera
September 20, 2024
U always get the same rep in the service department and he is Amazing, calm, attentive, understanding, caring and best of all REAL. He is honest and Never tries to manipulate me into paying for unnecessa he is Amazing, calm, attentive, understanding, caring and best of all REAL. He is honest and Never tries to manipulate me into paying for unnecessary services. He makes my experience there enjoyable. He is the ONLY reason I keep going there paying double of what other repair shops charge. He is thoughtful and accommodating I appreciate Mr Edward Brady. Unfortunately they never have whatever part my car needs in stock! But this time I was thankful that I was able to go purchase it at Auto Zone & bring it back to have it installed. More
by Candace
Employees Worked With
Eddie Brady
September 13, 2024
I took my truck for an oil change. The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I had to have a tow truck bill tow it back to the dealership so I didn't blow my motor it leaked oil all over my driveway. All the dealership wanted to do is give me one free oil change. They gave me four but it cost me over $1,500 for the day's work, the tow bill and everything else. So there's your answer More
by buck1hunt
Employees Worked With
Eddie Rodriguez, David Taylor
