Diamond Chevrolet of San Bernardino - Service Center

Jake in Service was great , place is well organized and its a proficient operation! Definitely will come back its a proficient operation! Definitely will come back More

Service department is good . Nathan Cooke does a very good job of getting my cars in and out in a timely manner. Nathan Cooke does a very good job of getting my cars in and out in a timely manner. More

9/20 I was waiting hour and half. When i was told only one hour and plus oil filter not change when back on the 9/25 waited more than one hour and they never look at my car had to lea When i was told only one hour and plus oil filter not change when back on the 9/25 waited more than one hour and they never look at my car had to leave cause running late to my job. I felt like my service advisor didn’t even care.cause when I ask him for car he just when and get it just gave me my keys back like nothing happened even I got there I showed him the picture of the oil filter dripping oil all over the housing.this time the service was horrible since day one to the day I went back due to the oil filter not being changed. More

Well I purchased my car there when it was crest back in 2014,I have been coming there every since love it and Nathan is very nice and,I really use to get coupons why not now I don't understand thank you. 2014,I have been coming there every since love it and Nathan is very nice and,I really use to get coupons why not now I don't understand thank you. More

I received very good service, wait time and prices for routine maintenance. I've also had several accessory items installed at Diamond and those were also done very well. Good work all the way around. I routine maintenance. I've also had several accessory items installed at Diamond and those were also done very well. Good work all the way around. I bought my Silverado 2500hd in April 2022 assisted by Mr. Timothy Kubo. Tim was excellent and was a major factor in my getting the truck I really wanted at a time when supply chain and computer chip issues were a real challenge. More

Pulled up without an appointment. Everyone was very friendly and helpful. Nathan checked me in immediately. Maintenance work was completed quickly and I was on my way. Always have Everyone was very friendly and helpful. Nathan checked me in immediately. Maintenance work was completed quickly and I was on my way. Always have a good experience at Diamond Chevrolet. More

Friendly, and respectful sfaff. Tech needed to cleanup engine bay of spilled oil after service. Tech needed to cleanup engine bay of spilled oil after service. More

Horrible customer service, took forever to get to my truck. Not the best experience at Diamond truck. Not the best experience at Diamond More

Eddie and everyone is so amazing and professional always k will always take my cars here k will always take my cars here More

They do not communicate very well. Never told us we had a deductible through extended warranty and when there to pick up the vehicle unaware of this deductible that was never mentioned Never told us we had a deductible through extended warranty and when there to pick up the vehicle unaware of this deductible that was never mentioned for the almost 2 weeks it was there we were told of we didn't pay it they would not release our vehicle to us. This was after they had us return our rental car first so we had no choice but to pay. More