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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
411 Reviews

411 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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June 18, 2023

Edward showed me all the kindness and was very helpful, timely with my car, thanks Edward More

by patriciamagee1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that Edward could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 10, 2023

No available loaner/rental cars for warranty service. My car was at the dealership for 3 months with little to no assistance on helping me with a rental or loaner. Parts were backed ordered, but a full More

by ABPTLPIAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie at the Service Dept
Jun 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 21, 2021

Worst customer service ever, I do not recommend taking your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they More

by Adrianjulissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jul 29, 2021 -

Diamond Chevrolet of San Bernardino responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

April 21, 2021

Literally the Worst Dealership I have ever been too! I bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light More

by IsaiahNelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denny Covarrubi
Apr 27, 2021 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Perry Brandt pbrandt@daliaauto.com

July 28, 2017

You're on your own...it would seem. They "won't touch it" I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer More

by wes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul
August 27, 2014

Hydroboost Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. More

by Shane Bickley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan and Jim
October 16, 2012

This is excellent service! They call when they say they will call and do exactly what needed to be done. Highly recommend this service dept. More

by scott.stevenson.1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim? OMG I forgot!!
September 28, 2012

We purchased our car from Crest Chevrolet over two years ago, and since then we have taken our vehicle there for routine maintenance, and every time we are there the staff is very helpful, professional, f More

by momofucsb1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim, Nestor, Damon, and Nathan
September 23, 2012

Listened to my problems about my car; assisted me to get a rental car so I could get back to work; always available when I phoned in; took the time to "fix the problems" to avoid them from re-occurring. Th More

by Susan Branea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Moore
July 21, 2012

I brought my Buick Lacross in for service/battery replacement on 7/18/12 Lacross. I received exceptional service from Jim Moore. Bill Keith, Highland Ca. More

by billkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Moore
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