Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
411 Reviews of Diamond Chevrolet of San Bernardino - Service Center
No available loaner/rental cars for warranty service. My car was at the dealership for 3 months with little to no assistance on helping me with a rental or loaner. Parts were backed ordered, but a full My car was at the dealership for 3 months with little to no assistance on helping me with a rental or loaner. Parts were backed ordered, but a full review of the issue was not complete therefore more parts had to be ordered and had to wait even longer. More
Worst customer service ever, I do not recommend taking your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they made it worse, they lie and are not direct in being honest. More
Literally the Worst Dealership I have ever been too! I bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light came on which was a low oil pressure sensor, with me not having time to work on my car because I work 2 jobs I took my car to this dealership and they said after having my car for 8 days it was my oil pump flow control valve they Replaced my valve and my pan and my oil the service report says they added 6 quarts of oil which my v6 Camaro only holds 6 quarts of oil and it never said on the report that they replaced my oil filter which i thought was strange because the oil capacity and The oil filter go together so since they never swapped my oil filter now my engine has previous motor oil plus the new 6 quarts they added which is now over my engine capacity but at the time of me picking up the car I did not know about this I was just happy to get my car back, within less than 6 days of me having my car back the check engine light came back on I then took it back to this dealership and they refused to give me a rental which I already pay for in my warranty the service was horrible they kept my car for a month and when they called me to pick up my car they said my engine was blown because a fault oil filter blew into my valves and blew my engine I had put less than 8000 miles on my car before my engine blew if they would have swapped my oil filter the first time and drained the oil left in the filter my engine might still be running to this day it has been 8 months and they have refused to fix my car I drove my car into this dealership and had to flatbed my car home and just to tell you guys what kind person I am, I have spent 2200$ on rims for my Camaro, I have spent 1100$ on Lamborghini doors, I have spent 250$ on side skirts, I have spent 300$ on a back diffuser this wasn't a car I would dog and abuse this was my show car this was my dream car and they destroyed that for me. I would never recommend this shop to anyone they still to this day deny to fix my car and it has been 8months. This is the worst experience ever they have horrible mechanic and have horrible service. More
You're on your own...it would seem. They "won't touch it" I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer service in the valley, tells me "they won't touch" my tire installation. They don't have modern tire equipment to protect the "factory finish" on the wheels that come from their factory!? That's no customer service at all!! More
Hydroboost Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. More
This is excellent service! They call when they say they will call and do exactly what needed to be done. Highly recommend this service dept. will call and do exactly what needed to be done. Highly recommend this service dept. More
We purchased our car from Crest Chevrolet over two years ago, and since then we have taken our vehicle there for routine maintenance, and every time we are there the staff is very helpful, professional, f ago, and since then we have taken our vehicle there for routine maintenance, and every time we are there the staff is very helpful, professional, friendly, and eager to make sure we are 100% satisfied. Special thanks to the service department for making our most recent visit a great one. You guys are awesome!!! More
Listened to my problems about my car; assisted me to get a rental car so I could get back to work; always available when I phoned in; took the time to "fix the problems" to avoid them from re-occurring. Th a rental car so I could get back to work; always available when I phoned in; took the time to "fix the problems" to avoid them from re-occurring. Thank you for being there for me. More
I brought my Buick Lacross in for service/battery replacement on 7/18/12 Lacross. I received exceptional service from Jim Moore. Bill Keith, Highland Ca. replacement on 7/18/12 Lacross. I received exceptional service from Jim Moore. Bill Keith, Highland Ca. More