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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
416 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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416 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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Verified Customer
June 25, 2023
Not happy. . this establishments new service manager refuses to rotate tires .. not pleased and will not be taking my 4 cars to this dealership they lost my busi . this establishments new service manager refuses to rotate tires .. not pleased and will not be taking my 4 cars to this dealership they lost my business More
by JESSMAGANA0
Employees Worked With
Nathan Cooke
June 25, 2023
Very good dealership Service department is very helpful. Sales and Finance very no stress. Facility is very clean I wish they would have Splenda sugar in their break room for guest for coffee. Nice staff Sales and Finance very no stress. Facility is very clean I wish they would have Splenda sugar in their break room for guest for coffee. Nice staff thank you satisfied customer More
by devildog1775
June 23, 2023
Staff is always polite and service is done in a timely manner. Thank you for your great service. manner. Thank you for your great service. More
by NONNARIVERA71
June 22, 2023
The service department was great. No issues. When I went to parts to inquire about a new cover for my key fob, the parts advisor told me I need an entire new key and transmitter. I No issues. When I went to parts to inquire about a new cover for my key fob, the parts advisor told me I need an entire new key and transmitter. I explained the transmitter worked, the rubber cover was torn and I wanted a new one. He told me I needed an entire new transmitter for 190.00, not including the fee to sync to my truck. Went to a different Chevrolet Dealer, and bought what I needed for less than 10.00. It was a Chevrolet produced part!! Looks like the Diamond Chevrolet Parts Department was trying to upsell me an item I did not need. Makes me wonder what else am I paying for that I do not need. HHHMMMMMM?!?! More
by AFranco1234
Employees Worked With
Nathan Cooke
June 22, 2023
They're sneaky xxxxxxxx who charge for a "grace period". Earth to Diamond Chevrolet of San Bernardino: -charging $250 to EVEN HAVE THE OPTION of a grace period -PLUS another $250 if you do utilize that Earth to Diamond Chevrolet of San Bernardino: -charging $250 to EVEN HAVE THE OPTION of a grace period -PLUS another $250 if you do utilize that option (for a restocking fee), obliterates the whole purpose of a grace period geniuses Definition of "grace": (noun) -COURTEOUS GOODWILL More
by samreyheart
Employees Worked With
Dillon, and whom they grossly call "moneybag Jerry" , Norman Bustamante
June 22, 2023
Great local dealership in a well established auto business with friendly service with a smile. business with friendly service with a smile. More
by RONTOWNSEND2009
June 20, 2023
Nathan always provided me professional friendly support with a smile. That’s why I return for service. with a smile. That’s why I return for service. More
by DFHENRY
