Diamond Chevrolet of San Bernardino - Service Center

Were not able to rotate my tires, because I didn’t have my wheel lock. I would think each dealership should have a master key, so they can perform the necessary service for a customer. my wheel lock. I would think each dealership should have a master key, so they can perform the necessary service for a customer. More

I had an appointment and arrived early. I waited nearly 2 hours for an oil change. I was waiting in waiting room, and got up to go talk to my service advisor. I saw my vehicle parked! Idk h I waited nearly 2 hours for an oil change. I was waiting in waiting room, and got up to go talk to my service advisor. I saw my vehicle parked! Idk how long my vehicle had been ready. Nobody came to get me nor call my cell! I’ve been here at least 4 or 5 times now. The service advisor Gabriel always came to get me when the vehicle was done. Service advisors need to pay more attention. When I walked into the office where my service advisor was, he was on his phone texting. And he wasn’t texting me that’s for sure. More

Add personal for Saturday morning service advisor! Hour waiting 2 be checked in is nonsense! Hour waiting 2 be checked in is nonsense! More

Worse customer service I have ever experience if I can give a negative stars I would, they only care about their pocket not about the clients!! Stay away, and definitely stay away from salesman, Jonatha give a negative stars I would, they only care about their pocket not about the clients!! Stay away, and definitely stay away from salesman, Jonathan and the oversized bald latino financial man More

Great service, fast friendly advisor, so knowledgeable. I will be back for all my service needs. I will be back for all my service needs. More

Hit or miss at this location. Got my oil change. Sticker reminder for next oil change shows at 42k, my odometer shows I'm at 56k. Laziness. And they removed air pressure from my t Got my oil change. Sticker reminder for next oil change shows at 42k, my odometer shows I'm at 56k. Laziness. And they removed air pressure from my tires. I'm always above 40 psi for my truck. I left at 36 avg. I've never had this done before at any dealership. More

Great customer service and great people. I have nothing bad to say : but they always make me feel comfortable. I have nothing bad to say : but they always make me feel comfortable. More

Oil change was done in a timely manner. Lounge was very basic compared to others Lounge was very basic compared to others More

The service took a little longer than I thought it would. Everything was done professionally, and everything was explained to me, which I appreciate. Everything was done professionally, and everything was explained to me, which I appreciate. More