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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
541 Reviews

541 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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December 15, 2023

Nate and Joe are the best once the retire I’ll be looking for new dealer to go to… More

by LUIS90991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Luis, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nate and Joe do for Diamond Chevrolet of San Bernardino and our customers. Feel free to reach out to me if there is anything else you would like to discuss. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 14, 2023

Patricia was very helpful and professional great service the whole team was very friendly and helpful More

by ISSAMOUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia W.
Report | Print
Dec 14, 2023 -

Diamond Chevrolet of San Bernardino responded

It’s great to know that Patricia provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 14, 2023

Nice and kind. I did not have to wait for too long. They did a good job. More

by glitzz5516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 15, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 12, 2023

Very nice staff and fast service, in an d out just the wat I like. More

by REYJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if we can help you with anything else. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 08, 2023

They called me about my oil drain plug was stripped and leaking then said they fixed it but truck kept leaking and they didnt want to do anything about it and blamed it on the last dealership that did my o More

by C_carr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Report | Print
December 08, 2023

They were extremely friendly and helpful! They made sure I was taken care of and I was in and out quickly. More

by highclass26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for this lovely review! I am so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 08, 2023

Eddie was amazing my car was done in a timely manner as always and I was let known what services are due next time More

by TRICIA.WILSON0995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Dec 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Tricia, it’s great to know that Eddie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 07, 2023

I am a happy customer, the only thing when I take my car for maintenance they take too long to do a oil change More

by ERIBERTO.SALAZAR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Munir Younis
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Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for your great review, Eriberto. I do appreciate your patience for the extended wait that you encountered during your oil change service. We strive to provide excellent customer service, and I'm glad that this has been the case for you! Please let us know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 06, 2023

The staff was very friendly and helpful. I felt that the truck was a great value. More

by dad2
Recommend Dealer
Yes
Employees Worked With
Sam Oceguera, Nathan Cooke, Gabriel Pulido
Report | Print
Dec 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us and that you found a truck you love. We look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 06, 2023

went in for LOF service and to repair headlights. NO work was performed on the all important headlights. I drive at night for my job. They said they didn't even look at it and if i wanted it done the More

by KSDLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that I seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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