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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
416 Reviews

416 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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July 17, 2023

Service drive was quick and professional. I am a regular Diamond Chevrolet customer. Thank very you. More

by DCASTRO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Hi and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

Everyone is amazing and very professional. I keep bringing my vehicles there for service and I just bought a new trailblazer. More

by MEATHEADJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Ornelas from sales, Norman Bustamante, Nathan Cooke
Report | Print
Jul 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

What a scam! Didn’t tell me TPM’s are bad so I would repay More

by AE08211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 14, 2023

I have always had excellent service with the mechanic and the service people. Always been happy with the service. More

by JIM0569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Jul 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 10, 2023

The best auto service ever! !! I love the service and the associates!! I'm recomend it More

by CHIVIS7528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Pulido
Report | Print
Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

I had greasy hand prints on the interior of my car when I went to pick it up. Some of the hand prints were in places that the mechanic had no reason to be. I still have a grease stain on my drivers visor tha More

by PARKER788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Parker, I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

2nd visit here and so far so good! Everyone has been really nice and professional More

by JMMora1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

Was told it would be an hour and a half to 2 hr wait and ended up waiting closer to 3 hours More

by ELISA.MONROY613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Report | Print
Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Elisa, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

100$ just for oil change. No more tire rotation if you got aftermarket rims. Ask for air on my tires and nope didn’t even get that More

by JAVYAVILA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Martin has been clear with what is needed to be done in order to fix the problem. More

by REIEST7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
Report | Print
Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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