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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
416 Reviews

416 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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July 27, 2023

Very attentive and friendly! Great customer service! Only one thing, I thought when we go in for service they wash our cars ? More

by GINACALDERA1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Jul 31, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 26, 2023

I love there service they communicate with you at all times when an problem occurs they call you right away to let you know and how to fix the problem More

by ALEXCOOKIE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Nathan Cooke
Jul 28, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Diamond Chevrolet of San Bernardino. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 23, 2023

Trish and Liz, Jiovany, are amazing people. They helped me secure not only this car and service but my 2020 as well. Will always recommend diamond to anyone. More

by ALLENSHANE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish, Jiovany, Liz
Jul 25, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 23, 2023

We have been coming to Crest-Diamond for about 12-14 years for service and for 2 purchased vehicles. We really like Nathan, and we keep coming back for service because the mechanics KNOW what they are More

by ANNEHITT102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Jul 25, 2023 -

Diamond Chevrolet of San Bernardino responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 22, 2023

Service was great I took my suburban for oil change and it was fast ! Knowledgeable service More

by SELELUNAROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Jul 25, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 20, 2023

I took my HHR in to be repaired. They didn't have the part, so I told him, Nathan to locate it and I'd leave my vehicle there until they found it. a few days later, I get a call tell More

by CANWESTSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Jul 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave us a review and for giving us feedback. I'm glad that Nathan and the rest of the Diamond Chevrolet of San Bernardino service team was able to repair your car to your standards. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 18, 2023

Very professional and quick to attend to. Staff explained everything and did not seem like they hated their jobs. More

by LANEYS_NINEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

At Diamond Chevrolet of San Bernardino, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 18, 2023

Service Manager and crew member provided outstanding customer service to me my family Thank you More

by DAWNSTAR1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Service Manager and crew
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 18, 2023

Vehicle went in for oil change, tire rotation and some other basic maintenance and I can tell my tires were not rotated I can only imagine what else wasn’t done. More

by jaramillldamian8
Recommend Dealer
No
Employees Worked With
Joe
Jul 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Jara, we are not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 17, 2023

GREAT SERVICE & RESPECTFUL STAFF I WILL RECOMMEND THE DEALER TO FRIENDS AND FAMILY THANK YOU, SINCERELY More

by rollinricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you for letting others know about your experience, Rollin! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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