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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
475 Reviews

475 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 11, 2023

This dealership is the worst dealership I have ever dealt with. They sold me a car with a seized engine that lasted 6 days after I bought it. More

by J.ROBLES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

San bernardino chevrolet service department is on top of the service to be performed. Great service More

by JOSEMUNOZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Jose, thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Thanks for the professionalism and prompt services. I would recommend this dealership to everyone. Once again thank you! More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Robert, I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Always have bad exp w service dept. N I bought several chevys from this dealership . More

by SAINOSMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

I loved coming here when I had my Cruze and now coming back for my Kia soul for oil changes because it’s more affordable than Kia More

by ANGELA MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Hi Angela, and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Jake in Service was great , place is well organized and its a proficient operation! Definitely will come back More

by SOUNDMDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake fraire
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Jake does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Service department is good . Nathan Cooke does a very good job of getting my cars in and out in a timely manner. More

by CASEYDEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Casey, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 26, 2023

9/20 I was waiting hour and half. When i was told only one hour and plus oil filter not change when back on the 9/25 waited more than one hour and they never look at my car had to lea More

by GUZMANMARIO350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward
Sep 28, 2023 -

Diamond Chevrolet of San Bernardino responded

Mario, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 26, 2023

Well I purchased my car there when it was crest back in 2014,I have been coming there every since love it and Nathan is very nice and,I really use to get coupons why not now I don't understand thank you. More

by 9092460058.TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Sep 28, 2023 -

Diamond Chevrolet of San Bernardino responded

TJ, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 25, 2023

I received very good service, wait time and prices for routine maintenance. I've also had several accessory items installed at Diamond and those were also done very well. Good work all the way around. I More

by bennyg-50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Diamond Chevrolet of San Bernardino responded

Benny, I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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