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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
416 Reviews

416 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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August 20, 2023

Hey Chevy, I have been a member since 2018. I've never had a problem or an issue that appears to doubt the service. The staff was professional, and polite. I was in/out in the designated time p More

by LEEDUHART3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Maraj, Sam Oceguera, Munir Younis, Nathan Cooke, Gabriel Pulido
Aug 23, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate your kind words about our service team. Thank you for choosing Diamond Chevrolet of San Bernardino for your vehicle needs. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 17, 2023

It was fast and the process was easy The staff was wonderful and kind like always More

by LGARCIA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Aug 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! I really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 16, 2023

Have not had a service with them as of yet. But it has been difficult to get the vehicle registered out of state More

by Jack
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Bustamante
Aug 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Jack, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your situation. We hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 15, 2023

I don’t know who Karl Bomar so I gave him 1 star because he wasn’t my service advisor. The service was quick but I did not like the fact that I was without a car for 2 days before I got a rental, knowing t More

by Smooth_operator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Aug 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for providing this feedback about your experience at Diamond Chevrolet of San Bernardino. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 14, 2023

My service was good overall. I just didn’t like how on a Saturday there was only 1 service advisor expected to do ALL check ins and all release paperwork caused a delay in the ov More

by STEVE.ARMENDARIZ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Pulido
Aug 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide this feedback, Steve. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 14, 2023

Very attentive and quick service, paid attention to my concerns. Appreciate your time. They even sent a Lyft to pick me up. More

by DIANANRUELAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Aug 16, 2023 -

Diamond Chevrolet of San Bernardino responded

Diana, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the Lyft we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 12, 2023

Will not be coming back for service or vehicle. Stopped rotating tires during oil change. More

by AARON.HOLLIDAY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us, Aaron. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 12, 2023

Great service team always willing to help out with all situations provided a rental no issues More

by AMAZONSTEVE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Bustamante, Nathan Cooke, Gabriel Pulido
Aug 15, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate your kind words about our service team. Thank you for choosing Diamond Chevrolet of San Bernardino for your vehicle needs. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 11, 2023

Good service, the staff is very friendly and helpful with us ,I’m happy to leave my car there . More

by mariaggarza08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob , Nathan Cooke, Gabriel Pulido
Aug 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review, Maria! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 07, 2023

Worse experience ever also they don’t goner online prices they didn’t even reset my oil change worst service ever and that guy Eddie rude. More

by christinaseys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Aug 10, 2023 -

Diamond Chevrolet of San Bernardino responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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