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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
416 Reviews

416 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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September 05, 2023

Had issues at first with parts but they took care of me in the end! More

by DLTGSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia
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Sep 07, 2023 -

Diamond Chevrolet of San Bernardino responded

I am so glad we could take care of all of your needs at Diamond Chevrolet of San Bernardino. Thank you for giving this feedback; I will be sure to share it with the team! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 03, 2023

Very pleased with your service department. They are kind and courteous. I recommend your company to everyone that asks. More

by KEPAJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Sep 05, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 03, 2023

Friendly service and knowledgeable staff. They had my car in and out without all the xx More

by BUBBUS76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
September 01, 2023

Eddie made a big repair situation as smooth and easy as possible. Great communication during the entire time my vehicle was there. Updates and information was timely and accurate. Plus very helpful and fri More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Sep 03, 2023 -

Diamond Chevrolet of San Bernardino responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 31, 2023

Very professional and answered all my question in a timely matter called when my truck was complete More

by chlchtnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Sep 01, 2023 -

Diamond Chevrolet of San Bernardino responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 31, 2023

I always feel my vehicle is well take care of I have no worries great service More

by 021514TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Sep 01, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 26, 2023

Great! Service specially the lady that takes my payment really great service thank you for the help More

by aldo.briones.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Diamond Chevrolet of San Bernardino responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 24, 2023

I like that Mr Nathan was very professional took care of my initial need and was able to give me feed back about my car status. More

by Edgar.marquez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Aug 25, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking time out of your day to share your experience with everyone, Edgar. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 23, 2023

The new Service Manager, Donn and one of the newer associates, Martin were so very helpful and pleasant to work with. More

by roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 25, 2023 -

Diamond Chevrolet of San Bernardino responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

August 20, 2023

I pulled in service at about 715am Sat for oil change and pulled out close to 11am. I thought the wait was a little long for a oil change. More

by Tom Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor Martin B Ramos
Report | Print
Aug 23, 2023 -

Diamond Chevrolet of San Bernardino responded

Tom Bell, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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