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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
543 Reviews

543 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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February 06, 2024

Service Advisor was awesome! Kept me posted on progress every step of the way! I’ve been to many Chevrolet dealerships and he was by far the most helpful More

by JGRANADOS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Feb 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 06, 2024

The service tech was friendly and oil change service was completed in a timely manner More

by sandygirl68
Recommend Dealer
Yes
Employees Worked With
I'm not sure who my tech was when I arrived , but he was friendly and polite and
Feb 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your outstanding rating about our service department, Sandy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 04, 2024

I wanna start off by saying Nathan was great no problems only problem i have is every time I've taken my truck here i never get it back on the time that's promised i schedule my day around your services. Th More

by MMMFAMILY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Feb 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. Here at Diamond Chevrolet of San Bernardino, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 03, 2024

I showed up with no Appointment. It took me right in the service was great and great attitude and done with the Shortly matter of time. More

by HOSEA58579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Feb 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 01, 2024

Ed was the perfect Salesman no pressure to buy a new truck. Just wanted to let me look around every one there was just like family. Thank you diamond Chevrolet More

by JABOURDON.54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy kubo, Norman Bustamante, Munir Younis, Nathan Cooke
Feb 02, 2024 -

Diamond Chevrolet of San Bernardino responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Diamond Chevrolet of San Bernardino. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 30, 2024

Very happy with service my vehicle runs better now excellent service and professional staff and mechanics More

by ISSAMOUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia , Nathan Cooke
Feb 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 28, 2024

Service was excellent from all departments I was in contact with . Everything went smoothly very satisfied More

by BARBARARIVERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Barbara, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 27, 2024

Service was all good like always quick and sufficient with quality and friendly faces and satisfaction More

by MCHLWAR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 30, 2024 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 26, 2024

Was disappointed with on-line sign-up procedure not really providing me with follow-up clarification that I had indeed completed a sign-up on-line. One of the "things" I wanted done necessitated that More

by TOMTHOMPSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos of Service Dept.
Jan 29, 2024 -

Diamond Chevrolet of San Bernardino responded

I would like to thank you for sharing this review, Tom. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 26, 2024

Great and friendly service every time I come to the dealer. Will always come back for any future service required. More

by Joe Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Joe! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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