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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
545 Reviews

545 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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April 16, 2024

I meant a guy call eddy was the one that attend to me he is a great guy he did all he could to get me out as soon as he can . Thanks More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Apr 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 14, 2024

My car was there to long. Weeks and the problem is still happening. They xx you until you just say forget it. More

by osbornejoesannam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Kubo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Maraj, Norman Bustamante, Nathan Cooke, Gabriel Pulido
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Apr 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and I would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 13, 2024

Service writer Nathan was knowledgeable and made sure all my questions were answered as well as having my car serviced. More

by COLLEENKEEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
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Apr 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thanks for your perfect review, Colleen! I'm glad to hear that Nathan was knowledgeable and made sure all your questions were answered! I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 11, 2024

No review I was in and out in a reasonable time for a simple oil change and tire rotation More

by EDDIERH523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Apr 13, 2024 -

Diamond Chevrolet of San Bernardino responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 07, 2024

All good fast and good service very polite and easy to understand and overall great experience More

by SHADDEN_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Apr 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 05, 2024

This was the quickest experience ever! ! Staff if knowledgeable and friendly! Won't go anywhere else!! More

by PETEACH247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Eddie????
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Apr 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 04, 2024

In and out for an oil change. Fast service and a great value - Eddie was GREAT! More

by GODSMSW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Bready
Report | Print
Apr 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Eddie was there to provide you with such exceptional service! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 04, 2024

Work performed well and in a reasonable amount of time. Big gripe that never changes is the service people moving my drivers seat and / or mirrors. Hate it when it feels like I can never get my seat adjust More

by RNHUNTER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Apr 06, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

My check engine lights comes on and off since I took it in for an oil change. I took it in and they told me it would be $200 for diagnostics. My truck never had this issue prior to my service at this locat More

by Boutthabenjamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Apr 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we discuss your experience further and work towards a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

From the beginning to the end Diamond Chevrolet made me feel comfortable with my car buying experience. Each one from my salesman to even the service department. Highly recommend this dealership! More

by C. Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trini
Report | Print
Apr 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for writing this amazing review for our team! At Diamond Chevrolet of San Bernardino, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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