Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
438 Reviews of Diamond Chevrolet of San Bernardino - Service Center
Your service department is garbage and very unprofessional they do not know what they are doing and take forever to get your car service done!!!!!! I will never be back and I will tell everyone unprofessional they do not know what they are doing and take forever to get your car service done!!!!!! I will never be back and I will tell everyone I know not to go there I didn't even get my service done and they keep my car overnight without even calling to let me know and when i called at 530 the guy that took my car in Martin didnt even give me a call to inform me, they missed diagnosised my car it and told me something that wasn't even wrong with my car!!! The service attendant martin was garbage and when i tried to tell him what was wrong with my car he would not even listen and came up with what he thought was wrong with it I will never go here again and everyone will know about it so they don't have bad service like I did and waste their time!!! More
Worst Service! Service advisor do not have adequate knowledge and do not know how CUSTOMER SERVICE is important! They just after the business that they will get fro Service advisor do not have adequate knowledge and do not know how CUSTOMER SERVICE is important! They just after the business that they will get from customer and insurance! Service Manager is so Mean. More
Employees were very helpful and had great customer service. Did not have any issues or problems. service. Did not have any issues or problems. More
Nathan is always great to work with, he’s friendly & explains anything your vehicle needs. Everyone at Diamond are always very friendly & helpful. explains anything your vehicle needs. Everyone at Diamond are always very friendly & helpful. More
I was promised this would be the last day to get my truck recalls fixed. I was told be there at 8 and it wil be 2 hours. I was there at 0730 and at 1045 my truck was moved to get an oil change. My truck was recalls fixed. I was told be there at 8 and it wil be 2 hours. I was there at 0730 and at 1045 my truck was moved to get an oil change. My truck was sitting there this whole time. I had to leave because the time I was promised was not followed through. Worse customer service. I was sold a truck missing parts and I have been trying to get them added since Dec of 2022. Full regret going to this dealership. Take the truck back so I can walk away. More