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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
417 Reviews

417 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 13, 2023

Service was quick with no wait plus morning coffee was appreciated. Staff was courteous and respectful. More

by JEFFERYBAKER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Oct 16, 2023 -

Diamond Chevrolet of San Bernardino responded

Jeffery, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 11, 2023

I was very pleased with everything that day. When service is needed I will be returning. More

by DHOOPER957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 12, 2023 -

Diamond Chevrolet of San Bernardino responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 11, 2023

This dealership is the worst dealership I have ever dealt with. They sold me a car with a seized engine that lasted 6 days after I bought it. More

by J.ROBLES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 13, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

San bernardino chevrolet service department is on top of the service to be performed. Great service More

by JOSEMUNOZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Jose, thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Thanks for the professionalism and prompt services. I would recommend this dealership to everyone. Once again thank you! More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Robert, I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Always have bad exp w service dept. N I bought several chevys from this dealership . More

by SAINOSMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

I loved coming here when I had my Cruze and now coming back for my Kia soul for oil changes because it’s more affordable than Kia More

by ANGELA MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Hi Angela, and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Jake in Service was great , place is well organized and its a proficient operation! Definitely will come back More

by SOUNDMDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake fraire
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Jake does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Service department is good . Nathan Cooke does a very good job of getting my cars in and out in a timely manner. More

by CASEYDEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Casey, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 26, 2023

9/20 I was waiting hour and half. When i was told only one hour and plus oil filter not change when back on the 9/25 waited more than one hour and they never look at my car had to lea More

by GUZMANMARIO350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward
Report | Print
Sep 28, 2023 -

Diamond Chevrolet of San Bernardino responded

Mario, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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