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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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November 12, 2023

I always have the best and smoothest experience here at diamond Chevrolet. Highly recommend coming here! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
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Nov 14, 2023 -

Diamond Chevrolet of San Bernardino responded

Jenny, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 11, 2023

Took car 4 times for same service the work wasn't done properly from beginning More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall there names you should have there names on file when my vehicle was worked on
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Nov 14, 2023 -

Diamond Chevrolet of San Bernardino responded

Rene, I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Chevrolet of San Bernardino. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 05, 2023

Great service and excellent pricing! The Service department and sales department are very helpful every time I need assistance. More

by Joe Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your outstanding rating about our service department, Joe. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Excellent and quick service. Brought my truck in for service in the morning and hour and half later I was ready to go. I recommend this service center if you need to service your More

by Robv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Rob, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Seems they got a little bit better than they did. The time before overall overall, it was okay. More

by BIGRONNIE401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you taking the time to share this review with us, Ronnie. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Eddie at the service department is always excellent and on point. He recommends the correct service and is very courteous and responsive to my concerns. Thanks Eddie! More

by NICK@NICKSEVILLA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Nick, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 02, 2023

Excellent service provided. Martin was really helpful and explained everything that I needed to know. More

by BAHNASSIMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
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Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for your awesome review, Mark! I'm very happy to hear that Martin was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 01, 2023

Visited the service dept for an issue with my tailgate. I was very pleased that the issue was resolved. Very professional and polite. More

by Hankster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Report | Print
Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 31, 2023

Not satisfied, took my car and replaced the whole engine. Had my car for a whole month. Got it back on Saturday was back in the shop on Monday now Tuesday still no car. More

by karina_1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
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Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

We’d like to thank you for sharing details of your recent experience at our dealership, Karina. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 27, 2023

Nathan was very helpful. Paid attention when I came in and make sure I was satisfied what I needed for my truck. and the service on my truck was excellent and done in a timel More

by STEELMANRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 27, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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