Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
447 Reviews of Diamond Chevrolet of San Bernardino - Service Center
Sort by
Verified Customer
December 23, 2024
Service manager never answered the phone for voicemail is full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last year was great service this year’s horrible my truck’s been sitting there for three months no one ever gets back to me what’s gonna get done to it or if it is More
by Sgcastro96
December 21, 2024
I was charged for a service that it wasn’t done in my truck and it’s the second time it happens truck and it’s the second time it happens More
by Sesmro
Employees Worked With
December 19, 2024
Great service, and customer kindness. Great attitude when working with customers. they always have smiles on their faces Great attitude when working with customers. they always have smiles on their faces More
by optimumshopbill
December 14, 2024
The customer service was good, service writer was friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work More
by CHERYLT29
Employees Worked With
Eddie Brady
December 07, 2024
Great people. Very understanding. This was my first time visiting a dealer and it was quite the experience! Very understanding. This was my first time visiting a dealer and it was quite the experience! More
by anthnvy
December 06, 2024
Everyone was nice, but 4 hours for an oil change, fuel filter change,and tire rotation is ridiculous-as was the $335 bill-just to not be ready? I made my appt at 8:45 so I could do other errands on my day filter change,and tire rotation is ridiculous-as was the $335 bill-just to not be ready? I made my appt at 8:45 so I could do other errands on my day off-nearly missed my Dr appt at 1:30. More
by CRAIG_LYNDE
Employees Worked With
Eddie Brady
December 06, 2024
They kept my truck for a month with a misdiagnosis right after different warranty work that was performed and my service writer retired during this time and nobody was assigned to handle my ticket. No loane after different warranty work that was performed and my service writer retired during this time and nobody was assigned to handle my ticket. No loaner vehicle is available at this dealership and calling doesn't help because nobody answers the phone. More
by varelachris338
Employees Worked With
Nathen cook
