Back

Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
502 Reviews

502 Reviews of Diamond Chevrolet of San Bernardino - Service Center

Sort by
March 29, 2025

Needs a serious remodel looks the same as20 years ago run down or find a new location More

by meadscorpion
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Timothy Kubo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Apr 01, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback regarding Diamond Chevrolet of San Bernardino. I appreciate your observations about our facility, and I understand the need for improvements. Your input is valuable to me as I continuously strive to enhance our customer experience. If you have specific suggestions, please feel free to reach out directly. I hope to serve you better in the future. Best, Israel Mora (909) 883-8833

March 27, 2025

Professional & punctual like that he explained everything to me because idk xxxx about cars More

by danny.909p
Recommend Dealer
Yes
Employees Worked With
Jeremy I think
Mar 28, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with us at Diamond Chevrolet of San Bernardino. Our team is always here to provide clarity and assist those who may not be familiar with cars. We appreciate your feedback and look forward to seeing you again! Best, Israel Mora (909) 883-8833

March 26, 2025

I made an appointment. They told me that we need the car all day for oil change. I told him a problem I was having with the car. He didn’t address it after my oil change. I More

by Glenna Lugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure if my employee’s names
Mar 29, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, and I appreciate your detailed feedback. I understand your concerns regarding the oil change, tire rotation, and the service advisor's response about the service schedule. It's important to us that all of your vehicle's needs are addressed thoroughly when you visit Diamond Chevrolet of San Bernardino. I’m glad to hear that the recalls were taken care of, but I acknowledge that we fell short in communication and the service you expected. Please feel free to reach out to me directly to discuss your concerns further. Thank you for your understanding, and we hope to assist you better in the future. Best, Israel Mora (909) 883-8833

March 25, 2025

If you’re looking for a good place to get your car serviced fast and hassle free. Diamond Chevrolet is the best choice. The service advisor are well knowledgeable and friendly. More

by Jesse.ruiz069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Mar 26, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Jesse! We truly appreciate your kind words about Diamond Chevrolet of San Bernardino. It's great to hear that you found our service to be fast and hassle-free, and that our advisors made your experience enjoyable. We look forward to seeing you again for your future service needs! Best, Israel Mora (909) 883-8833

March 22, 2025

The salesperson Jonathan was very patient and was very knowledgeable about the vehicle he showed us. Not to mention how great the finance team was. Proud to be a diamond Chevrolet customer More

by aluna8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Service member stright up lied to my son saying he need an elinement, car has less then 10k.. Car was brought to you because of the factory recall. When my son called to ask me if he should get one i tol More

by MARIOMAYORQUINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
March 15, 2025

Appointment are faster to schedule the same day or any other day. Quick service and great customer service. Friendly staff More

by Jesse.ruiz069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Mar 15, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Jesse! We're thrilled to hear that you had a quick and positive experience with our service at Diamond Chevrolet of San Bernardino. Our friendly staff is always here to help, and we appreciate your kind words. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

March 15, 2025

Very disappointed, it took 7 hours to have my oil changed. I was told that my tires were rotated which they were not because I marked them, they also lost my truck. More

by Sam Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 18, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Sam. I understand that a 7-hour wait for an oil change is unacceptable and that your truck should be treated with care, including tire rotation. Your feedback is valuable, and I encourage you to reach out to me directly at Diamond Chevrolet of San Bernardino so we can address your concerns and improve our services. I appreciate your insight and look forward to resolving this matter. Best, Israel Mora (909) 883-8833

March 13, 2025

Everyone was so Nice And Helpful. Griselda and Tony and Mr. Nuyen Exceptionally Nice Refered my Family and Frie More

by tanya.givens1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Mar 13, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Tanya! We're thrilled to hear that you had such a positive experience at Diamond Chevrolet of San Bernardino. It's wonderful to know that Griselda, Tony, and Mr. Nuyen made your visit enjoyable. We appreciate your referrals and look forward to assisting you and your family and friends again soon! Best, Israel Mora (909) 883-8833

March 11, 2025

Very fast and friendly service. I did not have to wait long to be attended. More

by ORTIZ_YANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Mar 11, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Yanet! We’re thrilled to hear that you experienced fast and friendly service at Diamond Chevrolet of San Bernardino. We strive to provide timely and attentive service to all of our customers. We hope to see you again soon! Best, Israel Mora (909) 883-8833