Diamond Chevrolet of San Bernardino - Service Center

Really upset was charged for oil change and strong armed. I payed upfront for vehicle maintenance, oil changes included and was told I had to pay or they would keep my vehicle untill Monday. I explained it w I payed upfront for vehicle maintenance, oil changes included and was told I had to pay or they would keep my vehicle untill Monday. I explained it was there mistake and I still had to pay.lady at register was really nice but service men didn't want to listen to reason. More

A very satisfied with all aspects of purchase and gollum. Professional and courteous at all levels. Professional and courteous at all levels. More

The worst service dealer. I will never recommend anyone here. My vehicle was there for months and they still didn't leave it in good condition. Please look elsewhere when taki I will never recommend anyone here. My vehicle was there for months and they still didn't leave it in good condition. Please look elsewhere when taking your vehicle. Communication is horrible. I had to call another dealer in the area and they were in shock when I told them everything that has happened here. Save yourself a headache. Avoid this place! More

Everyone was very nice and professional. Will go back. My vehicle was given back at a timely manner. Will go back. My vehicle was given back at a timely manner. More

The people is very nice, and I trust in the customer service to do all my oil changes service to do all my oil changes More

Employees are very friendly, professional, knowledgeable, honest, inviting and have awesome humors. I wish all of you the best of luck. honest, inviting and have awesome humors. I wish all of you the best of luck. More

Great service we deal with Joseph Cook. Great guy made everything real easy went in there to trade in One car ended up walking out with two will be recommending to all my friends Great guy made everything real easy went in there to trade in One car ended up walking out with two will be recommending to all my friends More

Service and employees were nice and professional , however what’s the point of making an appointment if you have to wait for 3 hours in the waiting area. I had to wait an extra hour and because someon however what’s the point of making an appointment if you have to wait for 3 hours in the waiting area. I had to wait an extra hour and because someone had to go to lunch which i understand but shouldn’t there be a staggered lunch amongst employees to assure service is done in a timely manner? I had a 10am appt and left around 1:15. Appointments should be seen at time scheduled. More

Nathan was very helpful and friendly. Great maintenance work in my Chevy like always. My go to dealership. Great maintenance work in my Chevy like always. My go to dealership. More

They attempted to do a recall on my Super cruise. While trying to upload new maps, they tried the controller module. I was told that the part was on backorder and would take a while, that was over a While trying to upload new maps, they tried the controller module. I was told that the part was on backorder and would take a while, that was over a month ago. When I called to check up on where we were at I was told that it was basically my problem to deal with not theirs That recall had expired and there was nothing that they could do about it. I did get a call back a few minutes after that from someone saying they were going to research it. And I am still waiting for a call back to tell me where they are at with this repair More