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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
417 Reviews

417 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 26, 2023

Worst Service! Service advisor do not have adequate knowledge and do not know how CUSTOMER SERVICE is important! They just after the business that they will get fro More

by Jhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie, Nathan Cooke
Oct 29, 2023 -

Diamond Chevrolet of San Bernardino responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

October 25, 2023

From Trish helping me order the parts, to the great guys at service getting me in and out quickly, this place is great. More

by mikel6430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Oct 26, 2023 -

Diamond Chevrolet of San Bernardino responded

Mike, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 20, 2023

Good service I brought my 2nd car. Do I have to write 15 words or what More

by GMLAGUANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Oct 23, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 19, 2023

NATHAN IS ALWAYS A PLEASURE TO WORK WITH. HE KEPT ME UPDATED THROUGH OUT THE WHOLE PROCESS. HE IS THE BEST THANK YOU More

by LGARCIA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Oct 20, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the awesome feedback! You're right, Nathan is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 19, 2023

always easy to deal with Nathan, he's been my go-to guy for several years. More

by TOMSPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Oct 20, 2023 -

Diamond Chevrolet of San Bernardino responded

Tom, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nathan does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 17, 2023

Employees were very helpful and had great customer service. Did not have any issues or problems. More

by FLIPNJESS0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Oct 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 14, 2023

Diamond Chevrolet is my one stop shop for service! They never let me down. Fair, knowledgeable and reasonably prompt. More

by BNJLANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Oct 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 14, 2023

Nathan is always great to work with, he’s friendly & explains anything your vehicle needs. Everyone at Diamond are always very friendly & helpful. More

by DARAW909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Maraj, Sam Oceguera, Munir Younis, Nathan Cooke, Gabriel Pulido
Oct 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 14, 2023

I was promised this would be the last day to get my truck recalls fixed. I was told be there at 8 and it wil be 2 hours. I was there at 0730 and at 1045 my truck was moved to get an oil change. My truck was More

by sdonnelly1035
Recommend Dealer
No
Employees Worked With
Unknown
Oct 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 13, 2023

Friendly informative they had my vehicle done in a timely manner I always bring both of my cars here for service More

by TNTROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Oct 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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