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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
417 Reviews

417 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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November 30, 2023

service was done very promptly and on time. Bradley took care of all my questions and concerns. More

by LOPEZ.RAINEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Dec 01, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for your outstanding review! I'm very happy to hear that Bradley was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 30, 2023

Service was fast and easy. I always come here for oil changes everything is great More

by AERAZO424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Dec 01, 2023 -

Diamond Chevrolet of San Bernardino responded

It is wonderful to hear that our team has continued to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 27, 2023

We have never been disappointed in Diamond Chevrolet. Great customer service Wonderful people. Service Department is great. More

by MELODIMONTOYA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 29, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 21, 2023

As a return customer we were treated with the utmost care… we would recommend them More

by CEPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 22, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 18, 2023

They got me in and out in just a couple hours. Oil change tire rotation transmission service and replace two filters More

by RUSSELLAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 21, 2023 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for this glowing review of our service center, Russell! I know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 18, 2023

Had a 7:40 oil change appointment, didn't leave until 11:40. Not good. More

by woodsgeorgejr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 18, 2023

Took 4 hours for an oil change now I have oil leaking out onto my driveway. Now the check engine light is on. More

by ice509a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie was great
Report | Print
Nov 21, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Chevrolet of San Bernardino. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 15, 2023

I’m happy doing my oil service at Diamond Chevrolet of San Bernardino of my Silverado More

by gisaias54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Bustamante, Nathan Cooke, Gabriel Pulido
Report | Print
Nov 15, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 12, 2023

I had an appointment for 7:30 am. I arrived at 7:20 and waited for an oil change and tire rotation. It took over 3 hours. I witnessed other vehicles that showed up without appointment More

by LENDOG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Ridges
Report | Print
Nov 15, 2023 -

Diamond Chevrolet of San Bernardino responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 12, 2023

I always have the best and smoothest experience here at diamond Chevrolet. Highly recommend coming here! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Nov 14, 2023 -

Diamond Chevrolet of San Bernardino responded

Jenny, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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