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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
417 Reviews

417 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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December 08, 2023

They called me about my oil drain plug was stripped and leaking then said they fixed it but truck kept leaking and they didnt want to do anything about it and blamed it on the last dealership that did my o More

by C_carr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Report | Print
December 08, 2023

They were extremely friendly and helpful! They made sure I was taken care of and I was in and out quickly. More

by highclass26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for this lovely review! I am so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 08, 2023

Eddie was amazing my car was done in a timely manner as always and I was let known what services are due next time More

by TRICIA.WILSON0995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Dec 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Tricia, it’s great to know that Eddie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 07, 2023

I am a happy customer, the only thing when I take my car for maintenance they take too long to do a oil change More

by ERIBERTO.SALAZAR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Munir Younis
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Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for your great review, Eriberto. I do appreciate your patience for the extended wait that you encountered during your oil change service. We strive to provide excellent customer service, and I'm glad that this has been the case for you! Please let us know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 06, 2023

The staff was very friendly and helpful. I felt that the truck was a great value. More

by dad2
Recommend Dealer
Yes
Employees Worked With
Sam Oceguera, Nathan Cooke, Gabriel Pulido
Report | Print
Dec 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us and that you found a truck you love. We look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 06, 2023

went in for LOF service and to repair headlights. NO work was performed on the all important headlights. I drive at night for my job. They said they didn't even look at it and if i wanted it done the More

by KSDLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that I seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 05, 2023

Wow brake prices are way to high for my pocket book. You should be sued for price gouging. More

by urkillingmelarry
Workmanship
Recommend Dealer
No
Employees Worked With
Bring Gabriel back, Gabriel Pulido
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 05, 2023

They took care of me . and they did a great job and they were very good More

by coeanthony0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Dec 06, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you for letting others know about your experience, Anthony! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 01, 2023

Service stinks nothing gotten done other then 1 part was ordered 2 week wait. My truck was in service for 1 1/2 days and no call back. More

by Sdifatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Ramos
Report | Print
Dec 05, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Chevrolet of San Bernardino. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 01, 2023

Bradley was OUTSTANDING to work with. I hope to see him again for my next service visit. More

by RANCHOBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Ridges
Report | Print
Dec 04, 2023 -

Diamond Chevrolet of San Bernardino responded

I am so happy to hear that your recent service visit went so well for you! I will let Bradley know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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