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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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January 30, 2024

Very happy with service my vehicle runs better now excellent service and professional staff and mechanics More

by ISSAMOUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia , Nathan Cooke
Feb 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 28, 2024

Service was excellent from all departments I was in contact with . Everything went smoothly very satisfied More

by BARBARARIVERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Barbara, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 27, 2024

Service was all good like always quick and sufficient with quality and friendly faces and satisfaction More

by MCHLWAR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 30, 2024 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 26, 2024

Was disappointed with on-line sign-up procedure not really providing me with follow-up clarification that I had indeed completed a sign-up on-line. One of the "things" I wanted done necessitated that More

by TOMTHOMPSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos of Service Dept.
Jan 29, 2024 -

Diamond Chevrolet of San Bernardino responded

I would like to thank you for sharing this review, Tom. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 26, 2024

Great and friendly service every time I come to the dealer. Will always come back for any future service required. More

by Joe Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Joe! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 24, 2024

I took it in for an oil change and ever since then it overheats. Need to take back but haven’t gotten the chance to. More

by EDUARDO
Recommend Dealer
No
Employees Worked With
Not listed
Jan 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Eduardo, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 24, 2024

I came in for a routine oil change and tire rotation, the made it simple and fast to get this done. Smooth service. More

by salvatierrashadrach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 23, 2024

Service was done within a few hrs. Did find a possible issue but could not tell me what it was due to the mechanics being backed up. Also prices seem to have gone up. More

by LKR3224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Jan 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the great feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 22, 2024

Eddie Brady is a very good Service Advisor. With a little more time and training he will prove to be an asset to your company. He has very polite and professional manner. He did a wonderful job More

by PARKER788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady, Kevin ( he did my brakes )
Jan 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Parker, it’s great to know that Eddie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

January 20, 2024

Nathan is amazing and so wonderful he always makes sure everything is perfect and he always makes me laugh I’ll keep going to him as well More

by TRICIA.WILSON0995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Jan 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Tricia, thank you for this amazing review of your experience with Nathan here at Diamond Chevrolet of San Bernardino! The experience you described is exactly what I aim for, and it’s great to know we’re exceeding our goals with our customers! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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