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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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February 29, 2024

Jonathon was very helpful and got us into our truck that we wanted and looking for. More

by isaccrodriguez45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Mar 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Isacc, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 24, 2024

truck has been in the shop for over two weeks, can get the parts. its under warranty and no loaner car. it's getting bad. still waiting on a part for other truck of ours.been two weeks.or maybe three.Serv More

by DANANDJANEKIRKNER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Feb 27, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate the opportunity to hear more about your experience with our dealership, Dan and Jane. Our customers are our top priority, and we strive for customer satisfaction. Please contact me at your earliest convenience as I would like to further discuss your concerns. I look forward to the opportunity to speak with you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 24, 2024

Great dealership! Jesus and Tim were really helpful. I would definitely recommend this place of business. More

by cleocain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DeJesus
Feb 27, 2024 -

Diamond Chevrolet of San Bernardino responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 23, 2024

Chevrolet warranties are no good. I won’t purchase a Chevrolet ever again. There’s other better options out there. More

by XCOGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward
Feb 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 12, 2024

Never call me back I had to call and find out what was wrong with my truck in the end they told me it was a loose hose. I have an extended warranty charge me $200 to tighten up a hose left loose sheet met More

by MODESTOMARINES451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
Feb 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing the details of your experience with us. At Diamond Chevrolet of San Bernardino we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 06, 2024

Service Advisor was awesome! Kept me posted on progress every step of the way! I’ve been to many Chevrolet dealerships and he was by far the most helpful More

by JGRANADOS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Feb 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 06, 2024

The service tech was friendly and oil change service was completed in a timely manner More

by sandygirl68
Recommend Dealer
Yes
Employees Worked With
I'm not sure who my tech was when I arrived , but he was friendly and polite and
Feb 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your outstanding rating about our service department, Sandy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 04, 2024

I wanna start off by saying Nathan was great no problems only problem i have is every time I've taken my truck here i never get it back on the time that's promised i schedule my day around your services. Th More

by MMMFAMILY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Feb 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. Here at Diamond Chevrolet of San Bernardino, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 03, 2024

I showed up with no Appointment. It took me right in the service was great and great attitude and done with the Shortly matter of time. More

by HOSEA58579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Feb 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

February 01, 2024

Ed was the perfect Salesman no pressure to buy a new truck. Just wanted to let me look around every one there was just like family. Thank you diamond Chevrolet More

by JABOURDON.54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy kubo, Norman Bustamante, Munir Younis, Nathan Cooke
Feb 02, 2024 -

Diamond Chevrolet of San Bernardino responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Diamond Chevrolet of San Bernardino. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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