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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
549 Reviews
Today:Open today 7:00 AM - 6:00 PM
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549 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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August 29, 2024
It took 7 hours for basic service oil change And tire balance which they put the balance weights on the wrong side, they are so visible and the rim is not a regular rim, it looks bad plus now the outside balance which they put the balance weights on the wrong side, they are so visible and the rim is not a regular rim, it looks bad plus now the outside of my rims will be now scratch and folded because of that. When I drop it off the weights were in the inside of the rim. But I guess they do the fastest way not the way the customer wants it. More
by marilumesa77
Verified CustomerEmployees Worked With
Eddie Brady
August 28, 2024
Bad service all around I picked up my truck and it was all dirty finger prints everywhere and very dusty it seems like the tech put all the parts inside the truck all dirty finger prints everywhere and very dusty it seems like the tech put all the parts inside the truck More
by mecruz76
Employees Worked With
Eddie Brady
August 27, 2024
Hello since I purchased my car from Carmax in 2019 iv never taken my car to any other place even when it needed body work never taken my car to any other place even when it needed body work More
by CRUISECONTROL2009
Employees Worked With
Other Employees :
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
August 25, 2024
Very unsatisfied with your service. Nobody tried to help we had questions and I would call them instead of them reaching out to us. They tried to sell me a battery when it wasn’t needed Nobody tried to help we had questions and I would call them instead of them reaching out to us. They tried to sell me a battery when it wasn’t needed. Will never purchase a Chevrolet again. Warranty covers nothing. Tried to get my back seat fixed or clipped back in when nobody ever sits there brand new seats that upholstery coming apart and dealership is charging 200 for manufacture failure. Asked for warranty coverage paperwork and said I had to call in. Very unsatisfied with dealership service and Chevrolet. NO MORE CHEVROLET IN OUR FUTURE.. Toyota cost more but reliable cars… More
by XCOGARCIA
Employees Worked With
Eddie Brady, David Taylor
August 25, 2024
Great customer service from David, the parts department and the cashier staff as well. I will be returning definitely for more of my car maintenance and the cashier staff as well. I will be returning definitely for more of my car maintenance More
by Maria
Employees Worked With
David Taylor
August 23, 2024
Service advisor was not efficient, failed to communicate what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been f what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been fixed, but wasn’t. More
by YESIE198890
Employees Worked With
David Taylor
