Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
438 Reviews of Diamond Chevrolet of San Bernardino - Service Center
Great customer service! Will definitely be going back. The staff answered all my questions and completed the service in a timely manner. Will definitely be going back. The staff answered all my questions and completed the service in a timely manner. More
Service employees were friendly. They have a very clean waiting room so it was a comfortable wait while my car was serviced. They have a very clean waiting room so it was a comfortable wait while my car was serviced. More
Service on my car was completed with a smile! Thanks to Eddie and Trisha for taking such good care of our car and making the service such a positive experience. Thanks to Eddie and Trisha for taking such good care of our car and making the service such a positive experience. More
This is the second time i been here at this place to change my oil,and i end up coming back because for some reason they do something with my truck that all the sensor lights go on and starts shaking... change my oil,and i end up coming back because for some reason they do something with my truck that all the sensor lights go on and starts shaking...the mechanic guys need to pay more attention to their jobs.. More
Everything was taken care of quickly, as always. Fast and efficient. That’s why I always come back. Fast and efficient. That’s why I always come back. More
Diamond Chevrolet (formerly Crest Chevrolet) has always provided my person with both an excellence and quality of service in response to their meeting my vehicles' repair necessities. My hat's off to Diam provided my person with both an excellence and quality of service in response to their meeting my vehicles' repair necessities. My hat's off to Diamond Chevrolet... More
I'm of the opinion that 1 star is too much. The service dept sucks xxx. I had 2 issues: 1) Install sporty looking gas & brake pedals. 2) Tire monitor system check light/warning needs to be addr The service dept sucks xxx. I had 2 issues: 1) Install sporty looking gas & brake pedals. 2) Tire monitor system check light/warning needs to be addressed. The pedals were done correctly but the more important issue, the tire monitor system, y'all didn't/couldn't fix. Eddie (service advisor) said that all 4 tire sensors maybe the problem but were on back order and that he would call me as soon as the tire sensors came in. I didn't believe Eddie and I was correct to think so because I'm still waiting for that call from Eddie. On top of that, I had to call in numerous times to check on my truck. Not once did Eddie ever call me. I feel that my truck just sat and sat and nobody really wanted to deal with the tire monitor system issue. I was extremely disappointed when I made my final call to check on my truck, that's when Eddie said my truck was ready to be picked up but it wasn't repaired. What a buzz kill. I'm still driving around with the broken tire monitor system because I haven't had the time to take it somewhere else. I don't have the luxury nor the time to bring my truck in for service because I'm extremely busy. So when I do make time, y'all need to do your job and fix the xxxx thing. Oh and your service guys returned my truck dirty. Who the xxxx does xxxx like that...Oh wait, y'all do. More