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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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April 04, 2024

Work performed well and in a reasonable amount of time. Big gripe that never changes is the service people moving my drivers seat and / or mirrors. Hate it when it feels like I can never get my seat adjust More

by RNHUNTER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 06, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

My check engine lights comes on and off since I took it in for an oil change. I took it in and they told me it would be $200 for diagnostics. My truck never had this issue prior to my service at this locat More

by Boutthabenjamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Apr 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we discuss your experience further and work towards a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

From the beginning to the end Diamond Chevrolet made me feel comfortable with my car buying experience. Each one from my salesman to even the service department. Highly recommend this dealership! More

by C. Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trini
Apr 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for writing this amazing review for our team! At Diamond Chevrolet of San Bernardino, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 30, 2024

Very quick and organized. The staff was polite. Waiting area was clean. I would recommend More

by MLMACIAS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Apr 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 30, 2024

I really enjoy the truck I got from here. And also the service on the truck has been awesome! More

by sdfan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Diamond Chevrolet of San Bernardino responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 29, 2024

My advisor was Eddy and he was amazing. Oil change took a little over an hour which wasn't long, he quoted me to be a 2 hour wait, so I was pleased it didn't take that long. More

by MQUEZADA1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Apr 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Eddy does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 29, 2024

Great service made me feel welcome, it was very fast and I felt safe being there. More

by johnmaciel117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Maraj, Norman Bustamante, Sam Oceguera, Munir Younis, Nathan Cooke, Gabriel Pulido
Apr 02, 2024 -

Diamond Chevrolet of San Bernardino responded

John, thank you for writing this amazing review for our team! At Diamond Chevrolet of San Bernardino, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 28, 2024

From the time I pulled in wit my 2017 Tahoe until I pulled out nothing but Top Quality Service no gimmicks no games on the pricing of my service!!! I would like to give a shout out to my service advis More

by Tom Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apologies can you please look up my invoice for name
Mar 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Tom, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Chevrolet of San Bernardino team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 28, 2024

Fast, friendly and professional 👌 They followed through on their time frame and work done. Highly recommend More

by tobknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Mar 29, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 23, 2024

Service tech was very professional and friendly. He made sure I understood what my service entailed and was quick to get my vehicle when I went to pick up. More

by SHERIBARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Mar 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your excellent input, Sheri! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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