Diamond Chevrolet of San Bernardino - Service Center

Horrible experience. No concerns about actually helping. I bought the Tahoe at the dealership and the transmission failed at 100,000 miles for a Truck that cost 65,000. A No concerns about actually helping. I bought the Tahoe at the dealership and the transmission failed at 100,000 miles for a Truck that cost 65,000. Apparently these transmissions routinely fail and Chevrolet just expects you to pay 9000 dollars and quit complaining. Its the 4th Tahoe I've purchased brand new in 22 years and will not buy another one or step foot back into Diamond Chevrolet in San Bernardino More

Had a good experience it was pretty quick and since I didn’t need my truck I was able to give them time and not rush on it. Also asked for a wash and they actually did a good was which was really appreci didn’t need my truck I was able to give them time and not rush on it. Also asked for a wash and they actually did a good was which was really appreciated More

Always great service Very professional he listens to the problems and resolves them very quickly problems and resolves them very quickly More

Went to your location because I received an email about a oil change special so I called and made an appointment the guy that answered the phone took my name and had all my information about what kind of wha oil change special so I called and made an appointment the guy that answered the phone took my name and had all my information about what kind of what size the truck I had what year it was, and I was telling him about the special he told me to Let the service guy whoever comes and help me know about the sale . Iso when I got there, I told the guy I want a oil change in the tire rotation and a sale with whatever $59 he said that was for a smaller car so I told him I I would pay the difference in the oil, but he said it a different oil so I said why did they send me this coupon? If you already know what kind of truck do I have He didn’t answer anyway he to check out my truck in miles and said that I needed it a lot more things than I went there for I told all I wanted was the oil change and at that time I feel that he got a little upset And he told me the weight was gonna be 3 1/2 hours and I told him when I show up as without an appointment I usually wait like an 1 hour He said well within three hours 3 1/2 hours three hours, if he’ll give me a Uber Ride home so I took the ride home after four hours. I called down to Diamond Chevrolet the lady that answer the phone said she would find out if my truck was ready and call me then I receive a phone call saying it was ready. Went there to pick my truck . Got in my truck, and my front lug nut cover Fell off.on Highland st. I was kinda lucky that I seen it rolling to the side of me. I got off the truck you got it and put it on myself. Just snapped it back on, but I will never go back to that location anymore. More

Had a long wait time, was 2 and a half hours long but good service. good service. More

I have been waiting for Kyle in service to call me back for almost 3 weeks about a body control module to fix my headlight. I have called multiple time spoken with multiple people and get nowhere for almost 3 weeks about a body control module to fix my headlight. I have called multiple time spoken with multiple people and get nowhere More

I was happy that I was able to get my vehicle into the service department the following day that I called. They were extremely quick in their service. The young man who assisted in making this appointment service department the following day that I called. They were extremely quick in their service. The young man who assisted in making this appointment was VERY friendly and helpful (something we see less of nowadays). More

You guys are so nice. You treat me like Family. I really appreciate & the job was fast and well done so tks... You treat me like Family. I really appreciate & the job was fast and well done so tks... More

It was quick didn't take forever Was my first time going didn't know what to do but the employees were helpful didn't know what to do but the employees were helpful More

They have been great , Max has been very helpful and getting me squared away! Great place to deal with! getting me squared away! Great place to deal with! More