Diamond Chevrolet of San Bernardino - Service Center

Non communicative, will not return calls and will have you on hold 20+ minutes. I consistently have to call to ask if my parts came in they never call me. Scheduled and appointment and dropped my vehicle you on hold 20+ minutes. I consistently have to call to ask if my parts came in they never call me. Scheduled and appointment and dropped my vehicle off for the appointment to never be scheduled. Will tell you they will call you back and never call you back then do not answer the phone. More

My service dealer was Jeremy, and he was so good I just loved him. He was thorough and honest. He told me exactly what my issues are and I appreciated that imm2nsely. loved him. He was thorough and honest. He told me exactly what my issues are and I appreciated that imm2nsely. More

Good experience buying new tires. Everything done as expected. Was able to schedule my appointment for the day after I first called for service. Everything done as expected. Was able to schedule my appointment for the day after I first called for service. More

Service advisor Responsive, and knowledgeable. Quick turnaround on the work that needed to be done. No hassle drop off at pickup Quick turnaround on the work that needed to be done. No hassle drop off at pickup More

The service was completed quickly, and all my questions was answered even future maintenance questions was answered even future maintenance questions More

Honest and efficient with telling customers options He was able to allow us to make choice that fit our family jerdd at the time while keeping our warranty valid was able to allow us to make choice that fit our family jerdd at the time while keeping our warranty valid More

Horrible communication- broke the radiator on my truck and tried to charge me for it. Would never recommend and tried to charge me for it. Would never recommend More

My car was there almost 2 weeks and they never fixed or started working on my car, they just kept saying that everything was fine, when they never do nothing to my car started working on my car, they just kept saying that everything was fine, when they never do nothing to my car More

Grossly overcharged for mounting and ballanceing of tires that were already over priced. Shop around that were already over priced. Shop around More

It took 3 days to just look at my car but other than that Claudiu kept me informed and did his best getting my car to me as soon as he could Claudiu kept me informed and did his best getting my car to me as soon as he could More