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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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503 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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Verified Customer
August 23, 2024
Service advisor was not efficient, failed to communicate what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been f what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been fixed, but wasn’t. More
by YESIE198890
Employees Worked With
David Taylor
August 23, 2024
Good service I was pleased with it thank you very much for the good work I was please with it thank you very much for the good work I was please with it thank you very much More
by BROAL777
August 17, 2024
This dealership is a joke. They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to call twice between that time to get an update. First time they weren’t done with the numbers and estimate. Second time the Nathan guy was on vacation and nobody could give me an update because they didn’t have any information on my car. I was so fed up I ended up going that weekend for my car. Long story short I get there to pick up my car with no clue what’s wrong with it and they inform me that they had lost my keys!!!! They couldn’t find them anywhere. 3 guys were looking everywhere for them for over an hour it was ridiculous. I had to leave since they were closing but the following day they found them and I was finally able to pick up my car. More
by Jen
Employees Worked With
Nathan Cooke
August 17, 2024
Overpricing, timely correspondence with consumer, I will not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies a large part of the market treats and prices post warranty services in this matter. More
by MTRUJILLO75
August 14, 2024
Never will I deal or buy anything from this dealership. Disappointed first and last time. I go here. I hate to say I have to drive by this place ! Disappointed first and last time. I go here. I hate to say I have to drive by this place ! More
by Santos3067
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
