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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
438 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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438 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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Verified Customer
August 17, 2024
Overpricing, timely correspondence with consumer, I will not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies a large part of the market treats and prices post warranty services in this matter. More
by MTRUJILLO75
August 17, 2024
This dealership is a joke. They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to call twice between that time to get an update. First time they weren’t done with the numbers and estimate. Second time the Nathan guy was on vacation and nobody could give me an update because they didn’t have any information on my car. I was so fed up I ended up going that weekend for my car. Long story short I get there to pick up my car with no clue what’s wrong with it and they inform me that they had lost my keys!!!! They couldn’t find them anywhere. 3 guys were looking everywhere for them for over an hour it was ridiculous. I had to leave since they were closing but the following day they found them and I was finally able to pick up my car. More
by Jen
Employees Worked With
Nathan Cooke
August 14, 2024
Never will I deal or buy anything from this dealership. Disappointed first and last time. I go here. I hate to say I have to drive by this place ! Disappointed first and last time. I go here. I hate to say I have to drive by this place ! More
by Santos3067
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
August 08, 2024
Unable to find the electrical issue with the truck, brought it back several times, most recent it turned off and they just gave me the service paper slip and sent me on my way. brought it back several times, most recent it turned off and they just gave me the service paper slip and sent me on my way. More
by Rperez21
Employees Worked With
Eddie Brady
August 04, 2024
Had a great experience there and everyone was very friendly and helpful I would recommend them to my friends friendly and helpful I would recommend them to my friends More
by CHARRISON5
Employees Worked With
Other Employees :
Nathan Cooke, Sean Henderson
August 03, 2024
The only problem I had was trying to contact the service department. It tool more than four call to get anyone to answer my calls. This was the case with just about any department I tried to call. If I had department. It tool more than four call to get anyone to answer my calls. This was the case with just about any department I tried to call. If I had a real problem I’m not sure Diamond Chevrolet would be able to help. More
by BBECKER743
Employees Worked With
Nathan Cooke
