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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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September 09, 2024

Good service excellent work. I will recommend to all my peers. Thank you have a great day. More

by JMeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Sep 11, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you received good service and excellent work at Diamond Chevrolet of San Bernardino. Your recommendation means a lot to us. We look forward to serving you and your peers in the future. Have a wonderful day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 07, 2024

Its was fast and easy to make the apt. Thank you for your great service More

by JANEAN.AYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Sep 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that your appointment process was fast and easy and that you had a great experience with us. At Diamond Chevrolet of San Bernardino, I always strive to provide top-notch service. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 05, 2024

Terrible customer service and communication . Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a More

by nathanparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Sep 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledged this review.

September 03, 2024

Great service and quick Everyone so nice make me feel like home one out 10 a 9 More

by juangarcia1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Sep 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We appreciate your feedback and are glad to hear that you felt at home with us at Diamond Chevrolet of San Bernardino. Our team strives to provide quick and friendly service, and it's wonderful to know we met your expectations. If there's anything we can do to achieve that perfect 10, please feel free to reach out. We look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

I appreciate the hard work they do on my car. They make sure it is done right which makes me feel safe on the highway. Thank you. More

by Rankes@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, David Taylor
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I truly appreciate your kind words and I am delighted to know that you feel safe on the highway after our team at Diamond Chevrolet of San Bernardino has taken care of your car. Your satisfaction is our priority, and I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 01, 2024

Excellent work pride in what they do great prices friendly employees. I highly recommend diamond Chevrolet More

by lorriesanchez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Nathan Cooke
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service at Diamond Chevrolet of San Bernardino. It's fantastic to hear that you feel confident recommending us. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

They were outstanding in their service . I would recommend to my friends . I was very pleased with the work they did to my car. More

by Maria Hilda Lechuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Maria! I am thrilled to hear that you were pleased with the service at Diamond Chevrolet of San Bernardino. Your recommendation to friends means a lot to me. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

Poor management service. Never got my reimbursement when they told me I was getting it back. More

by carlos-alamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you letting us know that you had an issue with the reimbursement process, and we take this matter seriously. To help us address your concerns effectively, please reach out to me at Diamond Chevrolet of San Bernardino directly. Your experience is important to us, and I want to ensure we resolve this for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 30, 2024

Nathan is very professional and listens to my concerns. He made great recommendations which I did at a very fair price More

by donyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Sep 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was able to address your concerns and provide you with great recommendations at a fair price. Your satisfaction is important to us, and we appreciate your support. We look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 29, 2024

It took 7 hours for basic service oil change And tire balance which they put the balance weights on the wrong side, they are so visible and the rim is not a regular rim, it looks bad plus now the outside More

by marilumesa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Aug 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the service you received at Diamond Chevrolet of San Bernardino. It is important to me that our customers receive the highest standards of service. I appreciate your concerns about the tire balancing and the impact on your rims. Please reach out to me directly so I can address this matter further and work towards a solution. Your satisfaction is very important to me. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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