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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
431 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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431 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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December 31, 2024
had truck for over two months and could not communicate with me . I had to constantly contact them even after speaking with both service manager and assistant general manager. Further, I had to go to them with me . I had to constantly contact them even after speaking with both service manager and assistant general manager. Further, I had to go to them to find out my truck finished. I cam in and spoke with service manager that there was a problem that no on had return my call about vehicle.. he ask me to wait in waiting room next thing I know young man comes in says he will get my vehicle up.. I never heard from service manager again nor did he apologize for what was going on More
by MRXEROX5555
December 28, 2024
The service tech said he would accept my Chevrolet coupon for service and then he said just bring it when you pick up your vehicle and then he wouldn’t accept it because it was from another Chevy dealer I th for service and then he said just bring it when you pick up your vehicle and then he wouldn’t accept it because it was from another Chevy dealer I thought Chevrolet was chrevrolet bad experience and Intold him that’s why Ingo to the other dealer this place always gives me nuts and bad experience More
by BERNARDINOIE
Verified CustomerDecember 24, 2024
Not happy at all bring my truck to be fixed and end up with same problems when I take home with same problems when I take home More
by Jairoherrera1013
Employees Worked With
December 24, 2024
I was able to get my side view mirror replaced at the price & time frame that was promised! price & time frame that was promised! More
by Greg
December 24, 2024
Excellent service upon arrival and departure. Answered all our questions. Eddie was very detailed with us. Answered all our questions. Eddie was very detailed with us. More
by marinamurillo10
December 23, 2024
Service manager never answered the phone for voicemail is full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last year was great service this year’s horrible my truck’s been sitting there for three months no one ever gets back to me what’s gonna get done to it or if it is More
by Sgcastro96
December 21, 2024
I was charged for a service that it wasn’t done in my truck and it’s the second time it happens truck and it’s the second time it happens More
by Sesmro
Employees Worked With
December 19, 2024
Great service, and customer kindness. Great attitude when working with customers. they always have smiles on their faces Great attitude when working with customers. they always have smiles on their faces More
by optimumshopbill
December 14, 2024
The customer service was good, service writer was friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work More
by CHERYLT29
Employees Worked With
December 07, 2024
Great people. Very understanding. This was my first time visiting a dealer and it was quite the experience! Very understanding. This was my first time visiting a dealer and it was quite the experience! More
by anthnvy
