Diamond Chevrolet of San Bernardino - Service Center

My service advisor Eddie Was exceptional during the entire process. He is an amazing worker very attentive and answered every call and question that I had. He is one of the best service advisors I’ve e entire process. He is an amazing worker very attentive and answered every call and question that I had. He is one of the best service advisors I’ve ever worked with and because of him, I will be returning to diamond Chevrolet for service and any new vehicles I may require. More

I been going to this dealer for about 2 years for my services. This last time they had a problem opening the hood of my car. I never open the hood and the last time it was open was when they did my oil services. This last time they had a problem opening the hood of my car. I never open the hood and the last time it was open was when they did my oil change. They didn’t take responsibility and the manager was beyond rude about it. Telling me it could be “since my car was a 2021 with 94,000 miles” that it was old! And would be charged $700 to fix. Made me wait for hours to simply tell me they are not responsible nor would try to open it since “I didn’t let them know the minute I got the car my hood wasn’t opening”. I didn't think I need to check if an oil change is done correctly or inspect my entire car if they broke something after a service. Need to really train your management team. I will be driving to a different dealer although it’s a bit farther but I will not take that rudeness. More

My service advisor Eddie was professional and transparent about the charges. The oil change was in the range of the estimated time. Appreciated the oil change deal I received! about the charges. The oil change was in the range of the estimated time. Appreciated the oil change deal I received! More

It's always a pleasure to go and get my car serviced the great customer service from beginning to end is always on point. Always a great experience. Thank you great customer service from beginning to end is always on point. Always a great experience. Thank you More

Everything was great thanks the staff was great l was happy have a great day. happy have a great day. More

Nathan is always great. He is a great asset to the dealership and he deserves a raise. He is a great asset to the dealership and he deserves a raise. More

Nathan is awesome, I will be back for all of my services! Great job Nathan! Great job Nathan! More

Fast efficient service. Brand new 2024 Premium Chevy Tahoe. From start to finish, I’m satisfies Brand new 2024 Premium Chevy Tahoe. From start to finish, I’m satisfies More

I'm very pleased & like everyone's nice hospitality with what has to get done with my car. Nice service done what has to get done with my car. Nice service done More

Excellent customer service. Especially Nathan Cooke. He has always been very helpful and informative and courteous. Especially Nathan Cooke. He has always been very helpful and informative and courteous. More