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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
319 Reviews

319 Reviews of Diamond Hills Auto Group - Service Center

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June 14, 2024

All went well with the vehicle service. I had a chance to look around a bit while I waited, and also spoke with sales regarding a possible new car purchase. Very nice dealership, clean, c More

by DAVE.LOJACONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your positive experience at Diamond Chevrolet Buick GMC! We're thrilled to hear that your vehicle service went well and that you enjoyed the dealership environment. We strive to provide a clean and comfortable space for our customers to wait, complete with coffee. Your kind words are greatly appreciated, and we look forward to assisting you with any future vehicle needs, whether it's service or a new car purchase. See you next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 13, 2024

Overall customer service was good, knowledgeable and car was ready in timeframe quoted, and coupon discount was helpful. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive feedback on your experience at Diamond Chevrolet Buick GMC. I'm glad to hear that our team provided good customer service, and that you found the staff knowledgeable. I appreciate your review and hope to see you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 11, 2024

Hi I was not very happy with the service done yesterday it was my first time doing an oil change with you guys I usually go to Gosch in Hemet.. And for the first time I was actually looking forward to get More

by Maria Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t really know the employees names that helped me but the advisor wasn’t as friendly as others have been on the past but the cashier lady was very friendly
Jun 13, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Maria. I understand your concerns and appreciate your feedback regarding your service visit. Please reach out to me directly so I can address your concerns. We strive to maintain high standards and take your feedback seriously. Thank you for letting us know about your experience. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 09, 2024

The service department was so quick, and friendly. Even on a Saturday you could see the professional nature of thing and the quick service. More

by brokerjamesmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 11, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service department quick and friendly, even on a Saturday. We strive to provide professional and efficient service to all our customers. We look forward to welcoming you back for any future automotive needs. Drive safely! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 06, 2024

Professional and fast. Great work great customer service and very informative. Answered all questions and cincerns More

by BRANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful 5-star review! I am thrilled to hear about your positive experience with our team at Diamond Chevrolet Buick GMC. I strive to provide excellent customer service and I am delighted that you found our staff informative and helpful in addressing your concerns. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 06, 2024

The staff were friendly and efficient. They answered my questions/concerns. I definitely will bring my car back for service maintenance. More

by yesseniaduran17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive review! I am thrilled to hear that our staff provided friendly and efficient service, addressing all your questions and concerns. I look forward to seeing you again for your car's maintenance needs at Diamond Chevrolet Buick GMC! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 31, 2024

Customer service were very helpful and nice during the process and did a great job. More

by Jwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby McGargill
Jun 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your positive experience with us! I am delighted to hear that our team provided you with helpful and friendly customer service. I appreciate your kind words and look forward to welcoming you back to Diamond Chevrolet Buick GMC in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 29, 2024

everything went great no complaints. and i even got Sirius XM radio free for three months More

by STEVE_DURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive feedback, Steve! I'm delighted to hear that everything went great during your visit to Diamond Chevrolet Buick GMC. I appreciate your support and hope to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 26, 2024

It started our rough on the initiating call and the person was not too helpful at all. But when my husband actually got the truck started and went there, he then spoke to the people he was used to seei More

by JANINE3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn't get the names.
May 29, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Janine! We appreciate your feedback and are glad to hear that despite the rough start, your husband received good service once he arrived at Diamond Chevrolet Buick GMC. We're happy we could quickly replace the battery for you. If you ever need anything in the future, feel free to reach out to us. We look forward to seeing you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 26, 2024

Took forever to respond and hard to get ahold of. Vehicle was there for more than a month and we didn’t get a rental. More

by vickyg644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your feedback, Vicky. We are disappointed to hear about the challenges you faced with us. Your experience does not reflect the high standard of service we strive to provide. Please reach out to me directly so we can discuss your experience in further and work towards a resolution. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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