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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
320 Reviews

320 Reviews of Diamond Hills Auto Group - Service Center

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July 30, 2023

Great customer service skills and the work was done in a timely and a professional fashion. More

by revshepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 30, 2023

Should of asked if we wanted filters changed during oil change, now I have to go back and change them More

by IBARRA.BLAS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Aug 01, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Diamond Chevrolet Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 27, 2023

It was fast and easy. They always do a good job. We like the night drop off More

by LYNNSAENZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just the service department
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 27, 2023

Shelby is very professional and helpful. The car looks amazing. There was a discolored spot on driver's seat, like chocolate and was unable to remove it. Sorry but this spot wasn't observed More

by analissa111314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diamond Hill, Freddie. Shelby &Alice
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Diamond Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 26, 2023

As busy service is, they always have time to attend to my services. Thank you Diamond. More

by ALBERTCABRAL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Ryan, Ricky, and Miguel, Bryan Mendes
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 26, 2023

Amazing Dealership. the service was great and fixed it better than ever .I highly recommend this shop. Kat More

by KATHYPETERSEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amon
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 21, 2023

I purchased my car from Diamond and have had oil changes done at the dealership. Could not be happier. More

by SEAFORT100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Jul 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 21, 2023

Ryan went the extra mile for us, Got the problem fixed promptly and found a way to do it at the a really reasonable price. We bought our car there and unlike some of the other dealerships, apparently t More

by BSTERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Service Department
Jul 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to write this review. I am pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 21, 2023

Outstanding service, I will recommend all my friends and family member to your dealership for service and maybe to purchase a new or used vehicle. More

by EDMFIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Jul 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 21, 2023

The good experience begins before I reach the dealership because of the alert I received that I required an oil change. Then I reached the destination and find that my tire locks they ordered for me were R More

by AMCCLELLANLCSW12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Rick, Sorry don't remember his name but the transportation man., Bryan Mendes
Jul 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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