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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
320 Reviews

320 Reviews of Diamond Hills Auto Group - Service Center

Sort by
August 09, 2023

Bad customer service took my vehicle for oil change never got called. My vehicle stay overnight and I was calling all day long to check up on my vehicle. More

by osoriojsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 14, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we'd like to hear more about what happened and work together to come to a resolution that improves your experience.

August 09, 2023

Excellent service from this dealer. Always dependable and efficient. Wouldnt go anywhere else to purchase or for service. More

by GOLDENJOEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Aug 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Was ok we t all the way there just to find out they won’t look at the noise in engine unless I pay 190 bucks I was told otheriwse on phone More

by svenjmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 10, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Service rep worked hard to get my engine replaced and always gave me updates periodically. More

by RICKM85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 07, 2023

Lack of communication and for the 2nd time didn't have a loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership More

by VASINVICTORY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

The dealership was very clean. The service department writers helped me immediately and did a great job! More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 08, 2023 -

Diamond Chevrolet GMC of Banning responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 03, 2023

Ryan in service always takes care of my car needs and I can count on him. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Report | Print
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 02, 2023

Once I bought my vehicle this place treats you like a fly on the wall. Wish I shopped around first but I didn’t. If your out of options do not come here. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Alice, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 01, 2023

Ill will not return for any auto service or to purchase a vehicle. It was a poor experience especially with the cashier! More

by GREG_SEGURA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 31, 2023

Service was ok. Still haven’t received my title or license plate. I have called but never get a call back. More

by Kevin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can learn more about your visit and look into this situation for you. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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