Diamond Hills Auto Group - Service Center

Josie Martinez was excellent when we came to the service center. He listened to our concerns about our vehicle, took notes and followed up. The service was faster than we had expected and so far the truck i center. He listened to our concerns about our vehicle, took notes and followed up. The service was faster than we had expected and so far the truck is running well. More

just excellent good job david and others. in and out in 2 hours. thank you in and out in 2 hours. thank you More

Had an appointment, but it still took all day for an oil change and alignment change and alignment More

Idk why I continue to go there! Replaced my dash a few months back and broke my glove box. They broke my glove box. Now I have to leave my car there agine and they want me to pay fo Replaced my dash a few months back and broke my glove box. They broke my glove box. Now I have to leave my car there agine and they want me to pay for rental. If theu would habe done it right the first time I wouldn't need a round two. Then I mentioned a noise and they stated I had to leave it TWO day. Seems as if this was the main line cause others service techs we using the same lines. Seems as if they defer to that line so that you change your mind. Come on chevey we played 75k for a truck take care of your customers! More

Had an appointment to change TPMS sensor and a recent recall check engine light that came back on TPMS sensor part was purchased online from dealers store parts and paid for installation online but when recall check engine light that came back on TPMS sensor part was purchased online from dealers store parts and paid for installation online but when arriving the salesman refused to believe that was the right price and I had to pay over $100 for the TPMS sensor I mentioned and showed him my receipt and emailed him a copy of my receipt which he printed out showing him that I already paid and I shouldn't have to pay anything because everything was paid for already then salesman showed me another customers paperwork information and payment information denying me that my price was incorrect luckily he ran it by a supervisor and no hesitation supervisor cleared the problem and said customer is right and already paid now for the check engine light salesman wanted me to pay $270 just to check the engine light without any repairs I reminded him it's from a previous recall same check engine light code and also I still was covered by the emission warranty so I shouldn't have to pay but salesman refuse and still wanted me to pay $270 which I refused to pay and did not feel comfortable with paying especially for a previous recall light that wasn't properly fixed and vehicles still covered by emission warranty I move forward to getting my TPMS sensor replace from dealer and when vehicle was ready the salesman handed me my keys and was told from the same salesman "stay off the internet your costing us money" which sounded like a threat to me and I was very uncomfortable I took my keys and drove off and will not be returning to this department extremely unprofessional More

The part department Josh was amazing. He kept us informed on every step of the way to get our car back in a timely manner. Thank you He kept us informed on every step of the way to get our car back in a timely manner. Thank you More

Everyone was great and we had a lovely experience with everyone at dealership especially our salesperson. everyone at dealership especially our salesperson. More

Money hungry, lack of accountability for mistakes they made. Never buying a car here again. made. Never buying a car here again. More

Poor service and poor quality from all staff never thought I would be one to complain but here we are check my truck in numerous times to have it fixed countless times they told me it was repaired. It thought I would be one to complain but here we are check my truck in numerous times to have it fixed countless times they told me it was repaired. It’s still under warranty. They fired the whole dealership and now the new staff tells me they don’t want to touch the truck even though it’s under warranty and tried to pass it off Sand damage when it is a motor and tranny problem, even though I have proof of all work done at Their dealership More

All new staff? Service tech was very polite and helpful. Would have been a minimum five day delay if someone hadn’t cancelled. $60 parts, $730 labor seems very e Service tech was very polite and helpful. Would have been a minimum five day delay if someone hadn’t cancelled. $60 parts, $730 labor seems very excessive. Did receive 10% military discount. More