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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
320 Reviews

320 Reviews of Diamond Hills Auto Group - Service Center

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March 27, 2024

I was greeted upon arrival and my truck was taken in immediately for an oil change and was done within 45 minutes. Every employee I encountered were friendly and helpful. More

by dennis332play
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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Mar 29, 2024 -

Diamond Chevrolet GMC of Banning responded

Dennis, thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 23, 2024

Excellent service great coupon too, what else is there to say you are the best. More

by FAUSTFARM
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Hill
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Mar 26, 2024 -

Diamond Chevrolet GMC of Banning responded

I wanted to take a moment to let you know that I appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service I know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let me know. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 22, 2024

My appointment was for 8 o'clock. They took me in a little after seven thirty and I was finished a few minutes after eight period. ow that's nice service! More

by DB_PATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 20, 2024

Would recommend this service dept to others in this area. Polite, respectful of customers. Service done @ time predicted More

by sunlakesdoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Report | Print
Mar 23, 2024 -

Diamond Chevrolet GMC of Banning responded

We cannot thank you enough for this glowing review of our service center, Doug! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 19, 2024

Great communication and service. Highly recommend this service center. Service advisor went above and beyond More

by DNDWYMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez
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Mar 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know we went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 13, 2024

Always greeted promptly and taken care of cordially. My only regret is that for an oil change it takes two hours even with a 730 appointment! But it’s a clean facility. More

by NJMURRAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Mar 15, 2024 -

Diamond Chevrolet GMC of Banning responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered with your oil change. We strive to provide excellent customer service, and I'm glad that this has been the case for you! Please let me know if there's anything else we can do for you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 12, 2024

Service and vehicle selection were great. Awesome place to buy a vehicle. Got a great deal More

by HectorJ3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Mar 15, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your review, Hector. I'm happy to hear that our staff was able to find a great deal on the vehicle that you were looking for. I look forward to seeing you for your first oil change! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 10, 2024

Always pleasant, in and out quickly which is appreciated. Clean waiting room where I can work while waiting. More

by Sstauffer66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Mar 12, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 09, 2024

Everything worked perfectly and professionally. I look forward to my first oil change on car I just purchased from Diamond Chevrolet last year. More

by paspan0136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Yarnall
Report | Print
Mar 12, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

March 08, 2024

Price went up $20. 00 for a regular oil change. I bought the Tahoe in 2007 from you. More

by BRAY549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Mar 11, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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