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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
397 Reviews

397 Reviews of Diamond Hills Auto Group - Service Center

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June 10, 2025

Always great service at this location. Andy provided fantastic service. He kept me in the loop on the service of my car every 30 mins and explained everything. More

by Nethermae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 10, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback, Nethermae! We're thrilled to hear about your great experience at Diamond Chevrolet GMC of Banning. It’s fantastic to know that Andy kept you informed and provided exceptional service during your visit. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 08, 2025

Andy our service writer is the best. Great communication and gets the work done. Our car was done on time and all was great. More

by nitrojohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in Servive Writer
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Jun 08, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that Andy provided you with excellent service and communication at Diamond Chevrolet GMC of Banning. It's great to know your car was completed on time and that everything was to your satisfaction. We appreciate your feedback and look forward to seeing you again! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 07, 2025

I never have any problems with other dealerships except this dealer. Never heard a word from my Service Advisor. Took a whole day to get a tire gauge sensor replaced. Terrible service. I will never buy More

by BOATMANNDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany outstanding
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Jun 08, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Ted. I understand your concerns about the communication and time taken during your recent service visit. At Diamond Chevrolet GMC of Banning, we recognize how important clear communication and timely updates are during service. Your feedback will be shared with the appropriate team, and if you’d like to discuss your experience further, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 07, 2025

The repair was not handled. My engine light is still on. When I picked up my car, it smelled of cigarette smoke. More

by cbpita77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Report | Print
Jun 08, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your concerns about the ongoing engine light and the condition of your vehicle at pickup. At Diamond Chevrolet GMC of Banning, we recognize how important thorough service and a clean vehicle are when you come in. Your feedback will be shared with the appropriate team, and if you’d like to discuss your visit further,feel free to contact me directly. We value your experience with us. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 05, 2025

Very friendly and quick 60,000 miles service! It was very well explained and speedy. More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None in sales
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Jun 05, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and efficient experience during your 60,000-mile service at Diamond Chevrolet GMC of Banning. Our team is dedicated to providing clear explanations and timely service. We look forward to seeing you again for your next visit! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 04, 2025

They were very helpful got my car running back how my car should be running took care of the problem More

by STONEDRAIDER909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Jun 04, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet GMC of Banning was able to help get your car running the way it should be. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 04, 2025

Came up to the service desk dropped off my keys gave him my phone number and he said I’m all set was gone for a couple hours. Came back. Truck was ready.. More

by lost4chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your great review! We're glad to hear that your truck was ready and that the service process was smooth at Diamond Chevrolet GMC of Banning. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 30, 2025

I have used Diamond several times over the past few years. This was for a oil change and rotation for a very good price. Normally I would use a local certified mechanic as I can afford the prices at Di More

by BTCGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 30, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us! We're glad to hear that you found our oil change and rotation service to be a great value. At Diamond Chevrolet GMC of Banning, we strive to provide quality services at competitive prices. We appreciate your continued support and look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 26, 2025

Horrible service by the tech. Tried to force a service that was done 30 days before. After refusing he tried to add it without authorization. I had to yell at him to remove the se More

by DERYK459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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May 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I appreciate your feedback about the service you received at Diamond Chevrolet GMC of Banning. It's important for us to know about situations like this so we can address any concerns moving forward. I encourage you to reach out to us directly to discuss this matter further, as we are committed to improving our customer service. Thank you again for your input. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 25, 2025

Not very customer oriented. I made an appointment included shuttle service back home while I wait for service to be done but they said no service in Saturday. So I waited 2-hour More

by maxspeed911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Cabral
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to share your experience with us. I understand your concerns regarding the service appointment and your overall wait at Diamond Chevrolet GMC of Banning. I appreciate your feedback about the cleanliness of the coffee area and the behavior of our sales team, as it helps us improve our customer service environment. I'm glad to hear the restrooms were well-maintained. If there's anything further you'd like to discuss or if you have additional feedback, please feel free to reach out to me directly. Thank you again for your input, and we hope to serve you better in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

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