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Diamond Chevrolet GMC of Banning

Banning, CA

Overview
Employees
Reviews
Vehicles
4.4
548 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 548 reviews

July 03, 2023

Albert helped me feel incredibly comfortable and didnt blow smoke during his pricing a car More

by scottcoram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert
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Jul 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Albert. Please let me know if I can help you with anything else. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 02, 2023

Overall there pretty worthy just make sure someone who knows finances is along for the ride. More

by savviloc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
albert, Bryan Mendes
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Jul 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 02, 2023

Dealer was not pushy but was helpful in getting us into a new car. The salesman was excellent. More

by exampl909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert C., Bryan Mendes
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Jul 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 02, 2023

Brought my 2021 GMC Denali truck in again for the trailer plug repair. Waited nearly 2 hours and was told they had to order a couple parts. I will need to take time off work to bring the truck in again in 1 More

by TUFFLEATHERNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
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Jul 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 01, 2023

Miguel always takes car of business. He has helped me the past 2 visits and gets my car in and out in no time. More

by BASEBALLGR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service.
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Jul 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 29, 2023

Ryan always takes care of my vehicles. I wont go anywhere else. Upfront and honest. Highly recommend Ryan for your service needs! More

by desertcooling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan, Bryan Mendes
Report | Print
Jun 30, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 28, 2023

I recently purchased a 2024 Chevrolet Trax for my daughter and Ramon was very helpful, he answered all my questions and helped us make our decision. Albert made the deal with the car very easy and a More

by FERRIER26
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramon, Albert & Mario
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Jul 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 28, 2023

Helpful, friendly, respectful and professional staff. Robert was great. He has a great personality for people. And he listened to my needs/wants. I would recommend this dealership to others. More

by analissa111314
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Diamond Hill, Freddie.
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Jun 30, 2023 -

Diamond Chevrolet GMC of Banning responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 27, 2023

I made appointment for a service coupon oil change tire rotation. they did oil change for more than the service coupon and did not get my tires rotated. I am not happy. will not be returning for service an More

by LEFTIE1948
Service Price Transparency
Recommend Dealer
No
Employees Worked With
unknown
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Jun 29, 2023 -

Diamond Chevrolet GMC of Banning responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

Jul 02, 2023 -

LEFTIE1948 responded

I tried calling several time never got to the person that sent email. Seems about right for your dealership.

June 24, 2023

The struggle of communication between the sales team all the way through the financial process was very difficult and difficult to get anyone to take the time to hear back from. More

by kirk.schweigert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
Report | Print
Jun 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Kirk, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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