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Diamond Chevrolet GMC of Banning

Banning, CA

4.2
795 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 795 reviews

March 16, 2026

Thank you, Emilio your always helpful and always taking care of our service needs. Shuttle driver was really friendly and positive More

by DAVID.HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio (Service Department)
Mar 17, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you, David! I truly appreciate your kind words about Emilio and for recognizing his help in taking care of your service needs. It’s wonderful to hear that you had a positive experience with the shuttle driver. We look forward to seeing your again! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 14, 2026

Great help and had a good experience. I would recommend their services. Friendly people as well. More

by lerlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jovany lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words, Lerlo! I’m thrilled to hear that you had a great experience at Diamond Chevrolet GMC of Banning. We work hard to provide friendly and helpful service, and I appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

March 12, 2026

Their motto reads "Drive a little, save a lot", and I did. The dealership was easy to find, the sales team was pleasant and accommodating, even made us a fresh grilled double patty hamburger while there More

by AJ Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jovany lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne Bodell, Justin Parish
Mar 13, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, AJ! I'm thrilled to hear that you had a positive experience at Diamond Chevrolet GMC of Banning. It’s great to know that our team, including Jovany and Suzie, made your visit enjoyable, even with a fresh grilled hamburger! We appreciate your kind words and look forward to welcoming you back for service and to explore our future inventory. Safe travels! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

March 06, 2026

Lorenzo was passionate about his work i could tell he loved his job and treated my truck just like his own. Robert is honest and deeply wants customers to feel appreciated More

by uapipefitter803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert & Lorenzo
Mar 07, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! I'm glad to hear that Lorenzo and Robert made a positive impact during your visit to Diamond Chevrolet GMC of Banning. Their dedication to treating your truck with care and ensuring you felt appreciated is truly valued. We look forward to seeing you again! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 06, 2026

Joe Guterize of the Service Department was exceptional as usual. Always enjoy working with him. More

by Winnoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Guterize
Mar 06, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Winnoo! I truly appreciate your kind words about Joe and the exceptional service he provides. I'm glad to hear that you enjoy working with him. We look forward to seeing you again at Diamond Chevrolet GMC of Banning! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 05, 2026

They found the problem abd fixed it right away , car was there a littke longer then I though but they got me a rental. Thanks again More

by DAVIDCLINTON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jed ulloa
4.0
This rating includes all reviews, with more weight given to recent reviews.
rick gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
anthony bojorquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
david guerra
4.0
This rating includes all reviews, with more weight given to recent reviews.
barry calloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
jovany lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive feedback, David! I'm glad to hear that our team at Diamond Chevrolet GMC of Banning was able to identify the problem and get it fixed for you. I appreciate your understanding regarding the timeline, and I am happy that we could provide you with a rental. We look forward to assisting you again in the future! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 05, 2026

Lack of customer service. It took me 4 trips to order a part, over the week I got an engine light over the weekend and got no assistance with a loaner or vehicle. They lie and More

by alice_moreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Mar 06, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Alice. I understand your concerns regarding the challenges you faced ordering a part, the engine light issue, and the difficulty obtaining a loaner vehicle. At Diamond Chevrolet GMC of Banning, we aim to provide clear guidance on available services and support options to help customers navigate their vehicle needs. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is valuable to me, and we hope to serve you better in the future. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 05, 2026

The service crew - especially Joe - always treats me right and respects me as a customer. Glad they are in town! More

by MARKROWE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Mar 05, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Mark! I'm glad to hear that Joe and our service crew have provided you with such respectful and attentive service. At Diamond Chevrolet GMC of Banning, we strive to treat all our customers with the utmost care. We appreciate your support and look forward to seeing you again soon! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 04, 2026

Need call back. Dealer uninformed that I purchased a new car (2024)in 2025. Called Cadillac, they were to talk to dealer. More

by DONISTHORPE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Gutierrez
Mar 04, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand that you are looking for a callback regarding your recent purchase of a 2024 vehicle. I appreciate you bringing this situation to our attention, and encourage you to reach out to me directly at Diamond Chevrolet GMC of Banning to assist you promptly. Your satisfaction is important to me, and I want to ensure your concerns are addressed. Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

March 04, 2026

Took too long to the finish no floor mats service department not helpful with the trailer 😒 brake transfer More

by CROSSZOO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
anthony bojorquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
david guerra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your concerns regarding the time taken and the lack of floor mats, as well as your experience with our service department. Your insights are important to me at Diamond Chevrolet GMC of Banning. Please feel free to reach out to me directly to address your concerns more specifically and work towards a positive experience moving forward. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

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