Diamond Chevrolet Buick GMC Cadillac

Sales man (Jadon) was very nice to deal with and extremely accommodating. He went above and beyond to make my sales experience a good one extremely accommodating. He went above and beyond to make my sales experience a good one More

I bought a 2020 Chevy Silverado Trail boss the salesman told me my jeep that was in show room condition wasn’t worth over $9000 they went and sold it for more double than what it’s worth they lied to me ab told me my jeep that was in show room condition wasn’t worth over $9000 they went and sold it for more double than what it’s worth they lied to me about it then they asked me to get a sticker for it because the tires were too big I see it on Facebook for a lot of money and it sold right away they lied to me again I run a construction company I was going to buy 22 trucks that I buy every three years for my guys at work. I decided to go to another dealership because they were more honest they lost my business forever. They know what my jeep was worth from the beginning they should’ve just told me the truth and I would’ve spent a lot of money with them to buy more trucks too bad certain people do bad for a business like that More

Stay Away After confirming Price I was ready to write check for 86000 than Tony (stage name) the manager comes out and says because of Covid They need another 30000 over MSRP I drove 4 hours their an check for 86000 than Tony (stage name) the manager comes out and says because of Covid They need another 30000 over MSRP I drove 4 hours their and back after I was told their is no additional charges Don't TRUST THEM THEY LIE More

let me start by saying I am the proud owner of 3 C7 corvettes and have never been so disappointed in having my car serviced here at Diamond Chevrolet. My service experience started on 9/14/20 when I br corvettes and have never been so disappointed in having my car serviced here at Diamond Chevrolet. My service experience started on 9/14/20 when I brought my 2016 Corvette in for two new front tires that were supplied by me and a rear tire also supplied by me. these tires are on super back order because of the pandemic and are impossible to find. Being in the industry for over 33 years myself I was able to get two new front tires from one of my vendors. upon arrival I was greeted by Mitch Haddad and was asked to drive my vehicle with the tires In into the shop where I was told to leave them unattended (1300.00 worth of tires) in their shop. I even mentioned to Mitch are you sure?? he said no problem.... when I received the call that day to pick up my vehicle I did just that. as I do I looked at my wheels to see if there were any marks from mounting and balancing the new tires, there was not. I drove my car home that day and parked it for the night... over the next 3 weeks I was feeling the car just wasn't right (looser than normal) but trusting Diamond and their team I just kept driving it. on October 15th I went to have the car inspected and the inspector told me the front tires were bald and he would have to fail my car for safety reasons, as you can imagine I was furious knowing I just had the dealership install two new front tires. as I went back to the dealership I saw Mitch and asked him to look at my car, he agreed that it wasn't possible that the tires could wear out that quick. after a back and forth conversation with not only Mitch but the service director was brought in to the discussion, his name was Bill Swanson. Bill said they would review the security cameras and get back to me. I said you have three days... after three days passed I never heard from Bill or anyone from the dealership. I finally reached out to Bill on October 21th and basically was told to go pound sand. when I asked to be transfered to the General I was told by Bill to call back!! wow I was thinking.... then I left John Massad a voicemail and never heard back from him as well. So with that said the service not only cost me 352.00 for the repairs but 900.00 in new tires that disappeared from the face of the earth. I'm writing this so you protect yourself from shotty business ethics like theirs!! I will certainly be telling my story everywhere I got to prevent this from happening to someone else. I am part of 3 corvette clubs that i'm sure will not appreciate the way I was treated for the money we spend on these cars! More

Diamond Auto Group demonstrated the perfect bait and switch with me and the purchase of my Cadillac. The amount agreed upon was not the amount on the invoice/contract. They also told me that they were switch with me and the purchase of my Cadillac. The amount agreed upon was not the amount on the invoice/contract. They also told me that they were "giving" me the extended warranty as a good faith effort because we had to wait for hours, and run back and forth to the Chevy dealership because of a failure in their computer system....just to find out they added $4500 to the invoice. This experience was nothing short of mental water boarding from the pressure to sign the paperwork quickly, without ever reviewing anything due to the failure of technology...but the words "trust me" was used consistently. Buyer beware...especially if you are a woman looking to buy a car there! More