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Diamond Buick GMC of Alexandria - Service Center

Alexandria, MN

4.6
12 Reviews

12 Reviews of Diamond Buick GMC of Alexandria - Service Center

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February 18, 2025

Always great service and attention, free car wash is wonderful perk. Would like to be able to use a vehicle while service is done but usually find they don't have one to use. More

by zeneli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Feb 19, 2025 -

Diamond Buick GMC of Alexandria responded

Thank you for your feedback, Zeneli! We appreciate your compliments on the service and the car wash perk at Diamond Buick GMC of Alexandria. Your suggestion about having a vehicle available during service is valuable, and we will take it into consideration. We look forward to seeing you again soon! The Diamond Buick GMC of Alexandria Team

October 19, 2024

The salesman was very helpful and nice. He explained everything well. The service department is really great. More

by jihagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack, Matthew Kowal
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Oct 22, 2024 -

Diamond Buick GMC of Alexandria responded

Thank you for your wonderful review! We're thrilled to hear that our salesman was helpful and nice and that he provided clear explanations. It's also great to know that you had a positive experience with our service department. Thank you for choosing Diamond Buick GMC of Alexandria, and we look forward to serving you again in the future! The Diamond Buick GMC of Alexandria Team

September 24, 2024

Excellent service. .short wait time Friendly employees Very pleased with Diamond Buick GMC in Alexandria. More

by Girlgrandprix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kowal
Report | Print
Sep 25, 2024 -

Diamond Buick GMC of Alexandria responded

Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Diamond Buick GMC of Alexandria. Our team strives to provide friendly service and a quick turnaround. We look forward to serving you again in the future! The Diamond Buick GMC of Alexandria Team

March 01, 2024

Very poor recent experience but overall the last 30 years have been excellant. Service tech had very poor customer service More

by tanderson38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kowal
Report | Print
Mar 01, 2024 -

Diamond Buick GMC of Alexandria responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. The Diamond Buick GMC of Alexandria Team

February 08, 2024

Very professional and awesome, this was my first visit for warranty issues took care of it immediately without any hassle More

by stormytigger54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kowal
Report | Print
Feb 09, 2024 -

Diamond Buick GMC of Alexandria responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! The Diamond Buick GMC of Alexandria Team

February 01, 2024

Great buying experience and service department is awesome. Fair oil change price and a free car wash. As a Ford owner for the last 12 years, I’m definitely impressed and really like my 2021 Chevy RST More

by gehrkj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales and Service
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Feb 02, 2024 -

Diamond Buick GMC of Alexandria responded

Thank you for your kind words. We feel our service department is what makes Diamond Buick GMC of Alexandria special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. The Diamond Buick GMC of Alexandria Team

January 25, 2024

Very good service visit on the oil change staff was friendly and helpful and accommodating More

by Wecsnowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 26, 2024 -

Diamond Buick GMC of Alexandria responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Diamond Buick GMC of Alexandria Team

July 28, 2022

A very professional dealership that is accommodating. They provided a shuttle for me so I did not have to wait. More

by Landongoree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kowal
Report | Print
March 30, 2022

Great service and always done on time and super friendly people too! Highly recommend Diamond Buick GMC! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kowal
Report | Print
October 27, 2021

Excellent service and love that they now me by name and all ways ask how I am doing and ask if there is anything they can help me with… that speaks millions More

by coolmar51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob,, Matthew Kowal
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