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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
306 Reviews
Call Service Center (760) 422-5865

306 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

Sort by
May 24, 2024

Friendly service rep, Knowledgeable and efficient . . only service tech who greeted us when we walked in . More

by landrea908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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May 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the 5-star review! We are delighted to hear about your positive experience with our service team at Diamond Buick GMC Palmdale. We appreciate your kind words about our knowledgeable and efficient service rep. We look forward to welcoming you back in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

May 19, 2024

I was treated like I was a favorite customer. The service advisor was very friendly and professional. More

by juliesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience with us, Julie! We are thrilled to hear that our service advisor provided you with friendly and professional service. At Diamond Buick GMC Palmdale, treating all our customers like favorites is our top priority. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

May 17, 2024

Francisco and Juan are great! Great service and fairly priced. I appreciate everything you guys do! More

by brittanydoddxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco (service dept)
Report | Print
May 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the kind words, Britanny! We're thrilled to hear that Francisco and Juan provided you with great service. We appreciate your support and look forward to serving you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

May 16, 2024

I’m happy with the service I received During the service that was performed on my Vehicle Thank you More

by TREEDOCTOR66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
May 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you! We appreciate your kind words and are delighted to hear that you were happy with the service you received at Diamond Buick GMC Palmdale. We look forward to serving you again in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

May 13, 2024

Francisco very professional and friendly kept me up to date on my car will def take my car back in the futere More

by TRANK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Report | Print
May 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and positive feedback! We are thrilled to hear that Francisco provided you with professional and friendly service, keeping you up to date on your car. We look forward to welcoming you back to Diamond Buick GMC Palmdale in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 11, 2024

It seems like I was gotten down there on false pretense. I was told I could get into the car I wanted then they gave an outrages monthly payment for the car I wanted. Then the cars that they offered me wasn More

by DEE.DJ40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
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May 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We appreciate you taking the time to share your experience with us. We understand your frustration with the payment options and the car selection process. At Diamond Buick GMC Palmdale, we strive to provide our customers with a transparent and stress-free car buying experience. Your feedback is valuable to us, and we would like the opportunity to address your concerns. Please feel free to reach out to our team so we can discuss your situation further and work towards a resolution. Thank you for sharing your feedback, and we hope to improve your experience in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 08, 2024

Iris was great! It took longer than I had hoped, and since your shuttle does not go out to Green Valley, I had to wait. More

by SHANNONZERILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
Report | Print
May 10, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback with us. We appreciate your kind words about Iris. We understand your concern about the wait time and the shuttle service. Please feel free to reach out to us directly so we can address any issues and ensure a better experience in the future. We value your business and strive to provide top-notch service at Diamond Buick GMC Palmdale. Sincerely, The Diamond Buick GMC Palmdale Team

May 05, 2024

Great service. They get me in and out. Car runs great! I’m never there more than an hour. More

by SCARVEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
May 08, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Diamond Buick GMC Palmdale Team

May 04, 2024

The service was quick and my truck was running fine after an oil change. This place is great. More

by IAMCONTRERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irna
Report | Print
May 07, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Diamond Buick GMC Palmdale Team

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