Diamond Buick GMC Cadillac Palmdale - Service Center

I have had 2 oil changes so far on my new vehicle. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. More

Francisco was very professional, thorough, and always has a positive attitude which always makes a big difference. The entire staff is always amazing. a positive attitude which always makes a big difference. The entire staff is always amazing. More

This dealership takes pride in their work and it shows. They always care about their customers. They always care about their customers. More

Francisco was very friendly and the low rating is not against him at all. IKt's with the service tech. The last oil change I received there, a sticker was placed on the windshild with the milage of the n against him at all. IKt's with the service tech. The last oil change I received there, a sticker was placed on the windshild with the milage of the next oil change. Now I'm not saying I need or want a sticker, but at least take the old one off. The tech didnt reset the oil life in the dashboard, I checked the cabin air filter when I got home and its black. So that wasn't even checked. This is the first time I have ever had a vehicle serviced with a tire rotation, brake fluid changed, and oil changed where I cant tell any difference in my vehicle. It's the first time I'm not sure I received the service I paid for. More

Overpriced, tried charging new prices. customer services a bit rude at the beginning, once the vehicle was returned to me she was a lot nicer from my first encounter. I disliked the in fron customer services a bit rude at the beginning, once the vehicle was returned to me she was a lot nicer from my first encounter. I disliked the in front of me the whole advisory department we’re making fun of a vehicle that needed a transmission. They were all laughing because the person couldn’t afford for the transmission to be changed, but the car was creating a bunch of smoke like a fire. To replace the transmission is not 1000 or 2000 couple thousand dollars, they shouldn’t be making fun of any customer they don’t know their financial situation More

Good service department. Took my vehicle in for maintenance and had it finished in a timely manner. Took my vehicle in for maintenance and had it finished in a timely manner. More

Great customer service! Was told al the information i needed to know. All my questions were answered Was told al the information i needed to know. All my questions were answered More

Great experience. As always, Iris is very friendly, knowledgeable and helpful. She really makes a difference being there. As always, Iris is very friendly, knowledgeable and helpful. She really makes a difference being there. More

Friendly service rep, Knowledgeable and efficient . . only service tech who greeted us when we walked in . . only service tech who greeted us when we walked in . More

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience unprofessional and so rude never in my life had that type of experience More