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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
294 Reviews
Call Service Center (760) 422-5865

294 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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July 22, 2024

Thank you for servicing my Cadi. The oil change and tire rotation was done in an appropriate time. Everyone was kind and helpful. Thank you for your quality service. God bless you al More

by AUTMNBLUMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret, service manager
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Jul 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your 5-star review! We're delighted to hear that you had an excellent experience with your oil change and tire rotation for your vehicle at Diamond Buick GMC Palmdale. Your kind words and acknowledgment of our quality service mean the world to us. We appreciate your business and look forward to assisting you again in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 20, 2024

Our service representative Philip Salas is so helpful and good at his job we appreciate him so much More

by AUNTIEELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip salas
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Jul 22, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the great review! We're thrilled to hear that Philip provided you with excellent service. We truly value your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, The Diamond Buick GMC Palmdale Team

June 22, 2024

Staff is great! Francisco is very accommodating and makes you feel comfortable. Thank you for your service. More

by FRAYMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the kind words! We are delighted to hear that Francisco provided you with excellent service and made you feel comfortable during your visit. We truly appreciate your feedback and look forward to welcoming you back to Diamond Buick GMC Palmdale in the future. Your satisfaction is our priority! Sincerely, The Diamond Buick GMC Palmdale Team

June 18, 2024

Phillip was cordial and professional and the service was good but the waiting area could be nicer and it would be nice if customers were offered refreshment (water/coffee) as a minimum while they are waitin More

by ffons55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We understand your concerns and appreciate your insights. Your suggestion regarding the waiting area and offering refreshments is noted, and we will take it into consideration to enhance the overall customer experience. Please feel free to reach out to us directly if you have any further suggestions or if there is anything else we can assist you with. We value your patronage at Diamond Buick GMC Palmdale. Sincerely, The Diamond Buick GMC Palmdale Team

June 17, 2024

Francisco was so helpful and professional. I appreciate the time he took with explanations and details More

by RAYNNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service
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Jun 19, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and for recognizing the excellent service you received from Francisco at Diamond Buick GMC Palmdale. We are thrilled to hear that he provided you with helpful and professional assistance, taking the time to explain all the details. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

June 16, 2024

They are always helpful no matter the sale person I talk to in the service department. More

by gutie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Report | Print
Jun 18, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your automotive needs. We appreciate your positive feedback about the helpfulness of our team in the service department. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

June 15, 2024

My brand new 2024 Cadillac Lyric has been in service for over a month. Very minimal updates, which is very disappointing. I’m paying for a car that I cannot enjoy. More

by amandabanks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Amanda. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can address your situation and work towards a positive resolution. Sincerely, The Diamond Buick GMC Palmdale Team

June 12, 2024

Phillip is an absolute champion, took care of us. What a great asset to have on your team! More

by DEREKB1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Report | Print
Jun 14, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and recognition of our team member's exceptional service! We appreciate your support and are delighted to hear about your positive experience at Diamond Buick GMC Palmdale. We look forward to assisting you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

Always take my Cadillac to Diamond Cadillac for warranty and maintenance service. The service Dept has been professional and accommodates my needs as an out of town customer. My service Rep was Phillip Sal More

by OWENFAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Phillip Salas
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Jun 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your Cadillac's warranty and maintenance service! We are thrilled to hear about your positive experience with our service team, especially with Phillip. We strive for professionalism and efficiency, and we are delighted that your service was completed ahead of schedule. We appreciate your business and look forward to seeing you again for your future service needs! Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

It's simple and easy to navigate. Needs renovation. It's really outdated but employees are really nice More

by Felzendej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Diamond Buick GMC Palmdale Team

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