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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
310 Reviews

310 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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June 22, 2023

Excellent Coustermer service. The work is done in a timely manner. The staff is Friendly and courteous . More

by fairlady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRIS
Jun 22, 2023 -

fairlady2 responded

Excellent Coustermer service. The work is done in a timely manner. The staff is Friendly and courteous .

June 17, 2023

Not the service I expected. We were told the car would be ready in an hour so we decided to wait. Two and one half hours later the car was ready. In the past our Cadillac was wa More

by BKSDLFN
Recommend Dealer
No
Employees Worked With
Robin was good enough to greet us, but went to lunch before checking us out. She greeted us with”you don’t drive this car enough “
June 16, 2023

The issue (Lane Departure Warning, LDW, system not working completely correctly, specifically the audible or vibrating warning ) that prompted the visit was not resolved. The Technician reported that More

by Ben
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
June 12, 2023

Iris is the best. She listens, is polite and seems to understand my needs. I More

by ALBERTSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
June 12, 2023

My advisor took care of me. She identified an issue I was having with my IC and fixed it on the drive, then took care of my maintenance. More

by ALBERTSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris, Robin
June 11, 2023

Service on my new 2023 GMC Sierra 2500 Denali HD was fast and efficient. Robin is always very professional and knowledgeable . More

by v.anvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
June 10, 2023

Best friendly staff, repairs are always done right and fast, nice dealership, very well maintained More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri
June 09, 2023

Reps seem kinda miserable at the end of the day just trying to get by More

by Kingbravo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know names
June 09, 2023

I had some bad experience with other sales advisor multiple times. However, the customer service has been great with Iris and I make sure I only go with her. She knows how to treat a customer right wh More

by MICHELLEMIRITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
December 05, 2022

GMC Acadia to Diamond Buick GMC Palmdale previously known as Rally, I brought it in because it was having hard shifting and when accelerating, it would sputter and go into reduced power More

by Nicolereed43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin severino & Ivan Rangel
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