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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
306 Reviews

306 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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June 12, 2023

Iris is the best. She listens, is polite and seems to understand my needs. I More

by ALBERTSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
June 11, 2023

Service on my new 2023 GMC Sierra 2500 Denali HD was fast and efficient. Robin is always very professional and knowledgeable . More

by v.anvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
June 10, 2023

Best friendly staff, repairs are always done right and fast, nice dealership, very well maintained More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri
June 09, 2023

Reps seem kinda miserable at the end of the day just trying to get by More

by Kingbravo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know names
June 09, 2023

I had some bad experience with other sales advisor multiple times. However, the customer service has been great with Iris and I make sure I only go with her. She knows how to treat a customer right wh More

by MICHELLEMIRITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
December 05, 2022

GMC Acadia to Diamond Buick GMC Palmdale previously known as Rally, I brought it in because it was having hard shifting and when accelerating, it would sputter and go into reduced power More

by Nicolereed43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin severino & Ivan Rangel
July 25, 2021

Phillip Salas, was the service advisor on my first servicing at this dealership, we took my car 2019 Cadillac CTS in for a problem we were experiencing, they promised us they would contact us when car More

by mshonnie2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Salas
May 31, 2021

They didn’t do good, I took my Tahoe for repair, they told me a price and it didn’t fix the problem. They called me and said that the initial price was just a starting point and that it was actually some More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say so as to not get no one in trouble.
December 31, 2020

Rally is very professional. Has COVID precautions. Kept me informed on how long til my oil change is done. I only go to rally for my oil change. More

by grammadele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but very courteous. P
September 13, 2017

Horrible parts service and customer relations WARNING!!!!! Horrible parts department service. Had my vehicle break down on the hwy on my way to AZ. Trusted the parts department to get the engine within 7-10 da More

by Robert A Weedman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Branden Harrin Parts Manager
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