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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
306 Reviews

306 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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June 28, 2023

Good service and short wait time, service management was very informative , not too expensive, I will return. More

by CHARLESGIPSONSR
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 28, 2023

Personnel checked my vehicle in for recall service and provided shuttle service for the 6 hours they had it. More

by PCMILLER0
Service Time
Recommend Dealer
Yes
Employees Worked With
Terri McArthur
June 24, 2023

Came in for oil change,Robin was my service advisor, 24 pt inspection,was very happy with time line for service everyone was very nice and professional,I’ll be back . Thank you Loyd H More

by loydelancaster
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin
June 23, 2023

Service was great, but I forget to use the $25 gift card from you, can I bring it in and get a $25 rebate on my Discover Card? More

by CHUCKTSR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
June 23, 2023

Every visit the people have been very professional and helpful! Robin is outstanding and has a way to make you feel at home. More

by WILLIE.CASTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Severino
June 22, 2023

This was a rescheduled appointment for an oil change, the previous day was a disaster. Fortunately, the Service Advisor, Francisco Gomez, did an excellent job to ensure this appointment went without an issu More

by PMD CHUCK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
June 22, 2023

Excellent Coustermer service. The work is done in a timely manner. The staff is Friendly and courteous . More

by fairlady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRIS
Jun 22, 2023 -

fairlady2 responded

Excellent Coustermer service. The work is done in a timely manner. The staff is Friendly and courteous .

June 17, 2023

Not the service I expected. We were told the car would be ready in an hour so we decided to wait. Two and one half hours later the car was ready. In the past our Cadillac was wa More

by BKSDLFN
Recommend Dealer
No
Employees Worked With
Robin was good enough to greet us, but went to lunch before checking us out. She greeted us with”you don’t drive this car enough “
June 16, 2023

The issue (Lane Departure Warning, LDW, system not working completely correctly, specifically the audible or vibrating warning ) that prompted the visit was not resolved. The Technician reported that More

by Ben
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
June 12, 2023

My advisor took care of me. She identified an issue I was having with my IC and fixed it on the drive, then took care of my maintenance. More

by ALBERTSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris, Robin