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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
295 Reviews
Call Service Center (760) 422-5865

295 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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July 20, 2023

The assistants were very helpful, kept me informed. I arrived late, but they made room for me anyway More

by SACOMPASSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Salas
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

great service here at the dealer was able to get quick and helpful service , will be coming back to get service here More

by CHRISTOPHERHERNANDEZ563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn’t get my service advisor name but he was the older gentleman at the first desk
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

They were very professional, informative and helpful. Totally recommend and will definitely shop there again in the future. More

by hchism02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate you choosing us! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

It was an amazing experience they treated me wright and they where very patient with me. More

by NAVARROJESUS516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Lopez
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate you choosing us for your exciting vehicle purchase! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 18, 2023

disappointed. Took my 2014 Escalade for a computer malfunction repair. Repairs were done properly with a cost of about $1300.00 upon being notified that my vehicle More

by lt4sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris
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July 15, 2023

Phillip Salas always takes great care of us! We appreciate coming to this location and will continue to bring our cars here to be serviced! Thank you Diamond Cadillac! More

by DAVID.R.HERNANDEZ007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate you continuing to choose us for the service needs of your family's vehicles! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

We unfortunately had two vehicles in service @ the same time. Our advisor, Phillip Salas updated us daily. Appreciate the concern he appeared to emulate. More

by dennis.w.little
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

Prompt and professional, my vehicle was ready in a timely manner and I was able to pick it up at my convenience. Thank you! More

by ALWINL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

Robin, took care of me fast. Please don't try to put words in the customer mouth. More

by EBURKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
July 14, 2023

It was fantastic. You gave me a loaner car so I wouldn't miss any work. Thank you so much. More

by DENNISTRAIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

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