Diamond Buick GMC Cadillac Palmdale - Service Center
Palmdale, CA
295 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center
Everything was done according to specifications the staff, very knowledgeable and professional I will definitely go back. Thanks for your help. staff, very knowledgeable and professional I will definitely go back. Thanks for your help. More
Everyone was very courteous and helpful the wait time for my car was excellent. Do you have a staff there in Palmdale by the name of Robin she is awesome. Thank you for your service. my car was excellent. Do you have a staff there in Palmdale by the name of Robin she is awesome. Thank you for your service. More
I had three new belts put on my Chevy Silverado, 1500 2016 5.3 engine it was done in a timely manner was very affordable. outstanding service. 2016 5.3 engine it was done in a timely manner was very affordable. outstanding service. More
I've been going here for years. Lots of changes lately. So far I'm still being cared for, vs taken care of. I'd like the loaner situation to get worked out, as I feel that is part o Lots of changes lately. So far I'm still being cared for, vs taken care of. I'd like the loaner situation to get worked out, as I feel that is part of the luxury brand. Overall, very pleased with the amount of personalized attention I receive as well as the quality of the work performed. More
As always, I am and was pleased with the service. I was fully advised regarding repair and service eventhough it was my Chrysler and not my Cadillac. Total pleasure working with service advisor Robi I was fully advised regarding repair and service eventhough it was my Chrysler and not my Cadillac. Total pleasure working with service advisor Robin!! More
The people are nice But i had an appointment for 10 am and when I got there on time, they were extremely busy and short staffed and said my routine oil change would take 2 hours at least. The lobby was and when I got there on time, they were extremely busy and short staffed and said my routine oil change would take 2 hours at least. The lobby was full with no place to even sit. I have a heart condition and cannot stand for very long. I had to reschedule for several days later. I drive 30 miles round trip to get there and with gas so expensive I was not happy. When I came back for the rescheduled appointment, I was worried the same thing would happen but the service went well and didn’t take too long. The lobby was full again however and I sat in a hard chair right next to the door that is usually used at the desk of the workers for the customers to sit and sign in the car. More
I was satisfied with the oil change and tire rotation along with the replaced driver side mirror how ever one of My main concerns was not compleated which was a loud periodic howling noise coming from along with the replaced driver side mirror how ever one of My main concerns was not compleated which was a loud periodic howling noise coming from my rear braking system. Me and the service technician took it for a test drive and low and behold the noise was not identified however I was able to audio record it and so I will get in and present my recording to diamond auto before me wheel warranty expires .thank you More
Worst service I have ever had, charged me $1700. 6months ago for the same thing wrong now. Not really mechanics, just technicians. 6months ago for the same thing wrong now. Not really mechanics, just technicians. More
Wheel noise not diagnosed, oil change and tire rotation good,replaced driver side mirror.i now have a audio recorded wheel noise of my 2021 gmc slt good,replaced driver side mirror.i now have a audio recorded wheel noise of my 2021 gmc slt More