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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
295 Reviews

295 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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August 11, 2023

Everything was done according to specifications the staff, very knowledgeable and professional I will definitely go back. Thanks for your help. More

by elreyshaddai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
August 11, 2023

Everyone was very courteous and helpful the wait time for my car was excellent. Do you have a staff there in Palmdale by the name of Robin she is awesome. Thank you for your service. More

by DEBRABELLR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin in customer service
August 10, 2023

I had three new belts put on my Chevy Silverado, 1500 2016 5.3 engine it was done in a timely manner was very affordable. outstanding service. More

by loydelancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino Service
August 10, 2023

I've been going here for years. Lots of changes lately. So far I'm still being cared for, vs taken care of. I'd like the loaner situation to get worked out, as I feel that is part o More

by drdXT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
August 09, 2023

As always, I am and was pleased with the service. I was fully advised regarding repair and service eventhough it was my Chrysler and not my Cadillac. Total pleasure working with service advisor Robi More

by IMTHEDUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
was not in sales or management depts.
August 08, 2023

The people are nice But i had an appointment for 10 am and when I got there on time, they were extremely busy and short staffed and said my routine oil change would take 2 hours at least. The lobby was More

by LAEBERGER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know any names
August 06, 2023

I was satisfied with the oil change and tire rotation along with the replaced driver side mirror how ever one of My main concerns was not compleated which was a loud periodic howling noise coming from More

by tealrkc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech and representative terri were very helpful .
August 06, 2023

Worst service I have ever had, charged me $1700. 6months ago for the same thing wrong now. Not really mechanics, just technicians. More

by RICKNRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin in service. Never called me unless I called to find out what was happening to my truck.
August 06, 2023

Wheel noise not diagnosed, oil change and tire rotation good,replaced driver side mirror.i now have a audio recorded wheel noise of my 2021 gmc slt More

by tealrkc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri,and service tech were helpful.
August 05, 2023

Great courteous service. Phillip did all he could to get everything done in a timely manner. More

by DAGOBONANNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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