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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.2
295 Reviews
Call Service Center (760) 422-5865

295 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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October 27, 2023

They fixed the problem in a timely matter and gave us a good price too. WOW! More

by kclemens0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin a service writer
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Oct 30, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 25, 2023

Iris did a great job taking care of my issues and keeping me informed of when the vehicle would be ready. More

by BRMNM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Iris does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 23, 2023

Robin was great as usual. The team also provided great overall service. Best service center in Palmdale/Lancaster. More

by John G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for putting your trust in Diamond Buick GMC Palmdale, John! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 22, 2023

Work was done in a timely manner and the customer service was outstanding. Waiting area was comfortable. More

by PACOIMAMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Montes
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for visiting our service department and for leaving the kind words, Mike. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 20, 2023

Some confusion as how long the work would take. However, received shuttle service and the vehicle was done on the same day. More

by SXCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your great review. I do appreciate your patience for the confusion that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 16, 2023

Francisco is an awesome service representative! He is very focused on customer satisfaction and keeping you informed. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Gina, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Francisco does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 15, 2023

robin in service is great. she keeps me updated with what my truck needs to have done to keep it working properly. More

by DHS2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robin severino
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Oct 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the awesome feedback! Robin is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she has been there to provide you with great service. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 12, 2023

Excellent experience ! Great customer service and helpful service department. A job well done. Thank you ! More

by LASQ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and mechanics
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October 10, 2023

Iris is my serviced. Always has time to help me with my 3 vehicles. Thank you for all the great service More

by FLOWER.MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
Report | Print
October 07, 2023

Diego is the best service manager he took care of my truck in a timely manner More

by REDVINE4697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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