Diamond Buick GMC Cadillac Palmdale - Service Center

The oil change was fine but there is not enough customer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and wer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and were not clean and often not available without a several minute wait. In addition, it took a long time for the "paperwork" both before and after the service. In comparison to Jiffy Lube the dealership was very poor. More

I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was because I was given an incorrect manual, and it took over a week to get the proper one. Jesus was very helpful, however, as was Brittany in customer service. More

Great service my service advisor. Francisco was very helpful. He was very patient and kept me updated on my vehicle Francisco was very helpful. He was very patient and kept me updated on my vehicle More

I am leery doing services at the dealer. They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was c They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was competitive pricing, and great customer service! More

Excelente customer service provided by Philip in the Service Department. Philip was very helpful and knowledgeable. Service Department. Philip was very helpful and knowledgeable. More

The service advisor, Francisco Gomez, was very helpful and accommodating. He made every effort to ensure that the process was as seamless as possible. and accommodating. He made every effort to ensure that the process was as seamless as possible. More

Service tech, Robin, was knowledgeable and professional, she knows her stuff, very friendly. Great person, car was ready when she said it would be. she knows her stuff, very friendly. Great person, car was ready when she said it would be. More

Friendly and informative staff. Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star op Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star operation. More

Excellent service,super friendly people,clean restrooms,coffee ready to go couches and tv ready for the news… restrooms,coffee ready to go couches and tv ready for the news… More

Iris was great! Very helpful. She took the time to explain in detail what needed to be done and how she would get me back in to do a more complete check. Very helpful. She took the time to explain in detail what needed to be done and how she would get me back in to do a more complete check. More