Diamond Buick GMC Cadillac Palmdale - Service Center

Lack of respect. Management are very disrespectful. They lie about something wrong with your vehicle and it's not. They boost up the price on their service as if the Management are very disrespectful. They lie about something wrong with your vehicle and it's not. They boost up the price on their service as if they are trying to make up for what the last customer refused to pay. Just a shame More

Took my vehicle into Diamond GMC due to an engine warning light coming on. The service department keep me informed on diagnosing the problem and the repairs were completed in a timely fashion. light coming on. The service department keep me informed on diagnosing the problem and the repairs were completed in a timely fashion. More

Had a very good experience this week. My service rep was Francisco. Handled my questions & concerns. my truck was serviced & tires rotated in 1.5 hrs. They gave me thoughts on needed serv My service rep was Francisco. Handled my questions & concerns. my truck was serviced & tires rotated in 1.5 hrs. They gave me thoughts on needed service work and showed me the motor and answered questions. good job More

I have been a customer for some time now and I would like tecognize, what feels like my very own service provider, Iris for her expertise and customer service. I am always happy with Iris's service because tecognize, what feels like my very own service provider, Iris for her expertise and customer service. I am always happy with Iris's service because she is knowledgeable and quick to respond in urgent needs like my car breaking down. She and the hard working mechanics got my car back and running in no time! I am a busy, hardworking mom of 3 and i appreciate it more than you know! In the short time I was there to pick up my vehicle, I got to see how hard she works. A massage to the owner, Iris deserves a good bonus and a raise! Always Highly satisfied with her service! More

I was able to schedule a service appointment easily online. There were many appointments to choose from. My car was serviced, I was kept up to date, and it was timely. online. There were many appointments to choose from. My car was serviced, I was kept up to date, and it was timely. More

We have been very pleased with your dealership and our service advisor Fransico. Well done! service advisor Fransico. Well done! More

Service was started on time and personnel were very friendly and helpful thank you.Happy with your service friendly and helpful thank you.Happy with your service More

I've been a customer since 1980, great friendly staff, repairs are always done correctly and fast. nice facility repairs are always done correctly and fast. nice facility More

Phillip was very helpful and polite. My complaint is regarding the customer seating. The sofa are nice and probably comfortable for most. But for people with back problems they are not g My complaint is regarding the customer seating. The sofa are nice and probably comfortable for most. But for people with back problems they are not good. You need to have at least a few chairs that allow the customer to sit up a little straighter with more support. More

Very pleased Great Job customer service was awesome no complaints will be back when needed complaints will be back when needed More