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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

July 25, 2024

Fast professional, very help full. no pressure sales pushing . Would highly recommend them and I will definitely be referring them. More

by chericandido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin
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Jul 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the glowing review! We are thrilled to hear about your positive experience at Diamond Buick GMC Palmdale. We pride ourselves on providing a professional and pressure-free environment for our customers. Your recommendation means a lot to us, and we appreciate you choosing us. We look forward to assisting you or your referrals in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 24, 2024

Bad customer service, poor communication, bad service no parts no good control on customer service More

by ARIANAINIQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juana López
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Jul 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We aim to provide top-notch service to all our customers and take your comments seriously. Please contact us directly so we can address your concerns and improve your experience with us. Sincerely, The Diamond Buick GMC Palmdale Team

July 23, 2024

Really appreciated Phillip Salas. Great customer service! You need to work on integrating your Cadillac app appointment system with your in-store system so they correlate More

by t.guthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
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Jul 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the 5-star review! We're thrilled to hear about your positive experience with Phillip and the great customer service you received at Diamond Buick GMC Palmdale. Your feedback on integrating the Cadillac app appointment system is valuable, and we'll definitely look into aligning our systems better. We appreciate your business and hope to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

July 22, 2024

Thank you for servicing my Cadi. The oil change and tire rotation was done in an appropriate time. Everyone was kind and helpful. Thank you for your quality service. God bless you al More

by AUTMNBLUMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret, service manager
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Jul 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your 5-star review! We're delighted to hear that you had an excellent experience with your oil change and tire rotation for your vehicle at Diamond Buick GMC Palmdale. Your kind words and acknowledgment of our quality service mean the world to us. We appreciate your business and look forward to assisting you again in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

July 20, 2024

Our service representative Philip Salas is so helpful and good at his job we appreciate him so much More

by AUNTIEELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip salas
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Jul 22, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the great review! We're thrilled to hear that Philip provided you with excellent service. We truly value your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, The Diamond Buick GMC Palmdale Team

July 02, 2024

People where nice and we got a good deal. We were very happy with the car we bought More

by robertfcacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Robert. We are pleased to hear that you found our team nice and the deal satisfactory. At Diamond Buick GMC Palmdale, we strive to ensure our customers drive away happy with their new vehicles. We appreciate your feedback and look forward to serving you again in the future. See you next time! Sincerely, The Diamond Buick GMC Palmdale Team

June 22, 2024

Staff is great! Francisco is very accommodating and makes you feel comfortable. Thank you for your service. More

by FRAYMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the kind words! We are delighted to hear that Francisco provided you with excellent service and made you feel comfortable during your visit. We truly appreciate your feedback and look forward to welcoming you back to Diamond Buick GMC Palmdale in the future. Your satisfaction is our priority! Sincerely, The Diamond Buick GMC Palmdale Team

June 18, 2024

Phillip was cordial and professional and the service was good but the waiting area could be nicer and it would be nice if customers were offered refreshment (water/coffee) as a minimum while they are waitin More

by ffons55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We understand your concerns and appreciate your insights. Your suggestion regarding the waiting area and offering refreshments is noted, and we will take it into consideration to enhance the overall customer experience. Please feel free to reach out to us directly if you have any further suggestions or if there is anything else we can assist you with. We value your patronage at Diamond Buick GMC Palmdale. Sincerely, The Diamond Buick GMC Palmdale Team

June 17, 2024

Francisco was so helpful and professional. I appreciate the time he took with explanations and details More

by RAYNNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service
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Jun 19, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and for recognizing the excellent service you received from Francisco at Diamond Buick GMC Palmdale. We are thrilled to hear that he provided you with helpful and professional assistance, taking the time to explain all the details. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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