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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
392 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
Contact Dealership

39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

August 16, 2024

They took very good care of us and they took care of my wife’s Cadillac More

by JPUENTES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us at Diamond Buick GMC Palmdale. We're glad to hear that you and your wife received excellent service for her Cadillac. We look forward to assisting you both again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 15, 2024

Oil change appointment took much longer than expected. Poor communication on why it was delayed. No paperwork to show what services were provided. More

by tomdrumlee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
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Aug 16, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. We understand how frustrating it can be when an appointment takes longer than expected and communication isn't up to par. We appreciate your comments regarding the paperwork as well. Please feel free to reach out to us directly at Diamond Buick GMC Palmdale, so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Salem
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Aug 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

Very nice people and a great deal on service, comfortable waiting area and good coffee. More

by MICHAELSCHLIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Aug 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had a positive experience at Diamond Buick GMC Palmdale. It's great to know that you enjoyed our comfortable waiting area and coffee while receiving great service. We appreciate your support and look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 03, 2024

Great experience overall. Love the truck and love the dealership. Would highly recommend them to family and friends. More

by jkstinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin villaferte
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Aug 06, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Diamond Buick GMC Palmdale and that you love your truck. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future. Come see us again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 02, 2024

Thank you Josh, David and the finance team for helping with vehicle purchase ! Process made easy! Keep it up! I definitely will recommend my family and friends! Great service More

by IGMARTINEZ09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Diamond Buick GMC Palmdale during your vehicle purchase. Josh, David, and the finance team appreciate your kind words and are glad to know they made the process easy for you. We look forward to assisting your family and friends in the future! Safe travels in your new vehicle! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

All persons were very helpful and assisted in every way to make this deal acceptable to all parties More

by yarddog8th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty
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Jul 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale! We're thrilled to hear that our team provided you with excellent assistance and made the deal acceptable for everyone involved. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

The service department has always taken care of me at Diamond GMC. Emergencies, not having an appointment, my hectic schedule, doesn’t matter. They’ve gotten my vehicles into the shop and back to me fast More

by TOMGWALKER84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett Howle Service Department
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Jul 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your vehicle needs! We truly appreciate your kind words about our service department's efficiency and dedication to providing excellent service, especially during hectic times. We are thrilled to have earned your trust, and we look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

Betty,! guided us through some hiccups and disappointments and was very kind and helpful. In the end, it all worked out and everybody was happy. She, Betty a More

by schatci
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betty
Report | Print
Jul 31, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your thoughtful feedback! We're glad to hear that Betty, along with Josh and David, were able to guide you through the challenges you experienced. Your satisfaction is important to us, and we appreciate your understanding. We also value your suggestion about providing refreshments, and we'll definitely consider that for the future to enhance our customer experience. We hope to see you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

July 25, 2024

I love Diamond Buick GMC. It's close to home. I can get anything done there. and my service advisor was awesome! More

by VALRRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Jul 25, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the fantastic 5-star review, Valrrico! We are delighted to hear about your positive experience at Diamond Buick GMC Palmdale. We're thrilled to have met your expectations with our convenient location and excellent service advisor. We look forward to welcoming you back for all your vehicle needs in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

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